When you’re thinking of outsourcing business processes, imagine flying a plane through stormy weather without plotting a course. The chances of getting lost are high, and it could easily end in disaster. Choosing to outsource parts of your business without a clear plan is much the same.
Outsourcing can, of course, can be a great way to drive your business forward in a more effective and faster manner by allowing you to use your company resources for more profitable ventures. It isn’t, however, a one size fits all magic solution.
Every business has different requirements and reasons for outsourcing, but one common factor that we see time and time again at Cloudstaff is that businesses get the most value and productivity out of their outsourcing operations when they have clearly mapped out their goals, and developed a plan to achieve them.
To help get you started, we have come up with 10 steps to developing an outsourcing plan that delivers results and moves you closer to success.
10 steps to outsource your business
1. Set your goals
To outsource roles within your business is not an easy decision to make. It’s certainly not a decision to be made by one person, but rather, the whole team. Every member of the team has different ideas on how and where to start. They may even have different motivations, but you need to think about your overall goal first. Do you want to reduce company expenses? Are you aiming to improve efficiency? Defining these goals will allow everyone to be on the same page and give them direction.
2. Assess your infrastructure and processes
When you’re outsourcing, it’s important that your business is ready to handle the changes in your processes. This might mean some upgrades to your infrastructure are needed. Take the time to evaluate your costs, capabilities and processes to identify what areas of your business will benefit the most from outsourcing. With this information in hand, you’ll be able to see if you can actually meet the demands, and identify the tools that you need to make it happen.
3. Consider your offshore management team
Together with your managers and team, you need to be ready to take on the responsibility for the training and daily management of your offshore team. How are you going to help them understand your business and culture? Who is going to take care of your people? It’s important to invest time in this and to assign a manager for your offshore team to achieve great outcomes. Having a dedicated person to manage the outsourced team helps with communication and will be able to get your offshore team set up at a much faster rate.
4. Identify advantages, obstacles and challenges
Consider the things that could help you move your business functions offshore or elements that could stop you from doing so. Factors such as cost and potential savings, technological capabilities, local regulations, communication, and staff structuring, might be good places to start. With these things considered, we would recommend speaking with people in your networks who have experience with outsourcing or contact the business development managers at a reputable outsourcing services provider. Learn from their experience to help set your operations up rather than just learning by trial and error.
5. Use data to measure your processes
What’s your current data and your expected data? Compare the two and evaluate. These measurements can help you decide whether your business can really grow from outsourcing. Look at your existing model data and assess the objectives and needs of your future outsourcing model. Let the findings guide you on the right approaches to take.
6. Know the different outsourcing models
Learn about the outsourcing market by getting to know the different outsourcing models. You have to choose which will best suit your business needs before you look for an outsourcing company. Once you’ve decided on what model fits your business, ask a service provider for help. But remember to check their track record and service bids as well.
7. Look at every possible scenario
Analyze the possible issues that outsourcing could bring to your company. There might be some legal risks, environmental concerns or technological problems. Once you have identified the possibilities, talk to your team and outsourcing provider. Try to find ways that you can create opportunities out of these potential risks.
8. Evaluate the risks
Analyse the possible issues that outsourcing could bring to your company. There might be some legal risks, environmental concerns or technological problems. Once you have identified the possibilities, talk to your team and outsourcing provider. Try to find ways on how you can create opportunities out of these potential risks.
9. Create a business plan
Once you’ve decided to outsource, it doesn’t mean that everything just ends there. You need to gather as much information as you can get. Once you’ve collected enough data, create and present a business plan. Document every step you’ll take. Include all business structures, costs and profits, workloads, goals and the expected timeline. Come up with a business strategy that will allow your business to grow further.
10. Develop an action blueprint
With an excellent business plan, you can now create your blueprint. Set a deadline for the implementation of your systems and processes. Allot a proper budget to turn your plan into a reality. What deals do you need to make? What kind of relationships do you need to build to make your business thrive?
Take the right step with Cloudstaff
Why do you need to offshore or outsource your business functions? When and how will you execute your outsourcing plans? It can feel a bit overwhelming but breaking it down and seeing the long-term outsourcing benefits can make it attainable.
At Cloudstaff, we believe that having structured implementation frameworks is the key. We can help you come up with structured training plans to help transition your business knowledge to your offshore team.
We have many years of experience working with global businesses to help them build and scale their outsourced teams. Our outsourcing experts are only too happy to work with you and share what has and hasn’t worked for businesses similar to yours. You don’t have to do it alone!
With your planning and our guidance, your offshore team can really help you meet and exceed your customers’ expectations.
Successful outsourcing is not just about moving jobs offshore. It’s about giving your onshore team the support they need to grow your business.
Looking for new ways to grow your business? Outsourcing could be a great option. Learn more about how you can achieve your business goals by getting in touch with us today at firstname.lastname@example.org.