Questions and hesitations usually turn up when it comes to outsourcing. Will it be okay to hand over your books to someone outside of your office? How will things work out? But no matter where your staff are, you certainly would want to build and maintain a good relationship with them.
One of the good things about outsourcing is that you’ll feel confident knowing that you have people with the right skills and knowledge to manage your business financials successfully. Yes, you want to have great results, but you also want to establish a good bond with your outsourced Accounting staff just like with your in-house staff.
Even if you’re oceans apart from your staff, it pays off treating them the way you treat your local team members. The trust you try to cultivate with your local team should also be given to your offshore team.
If you’re looking forward to having a good working relationship with your outsourced team, you need to start off on the right foot. Here are two things you can start with.
#1 – Be clear about what you need
When you start onboarding your outsourced accountants or bookkeepers, you have to clarify the information you want to acquire so you can make better and informed decisions for your business. Provide them with an overview of the things you’re expecting to achieve with your outsourcing plans. This also entails transparency on your end in terms of your financial processes. Let your staff know where your business is right now and what they need to work on to steer your business towards where you want to go.
#2 – Organise responsibilities and proper communication
Assess the extent of your outsourcing contract and decide on the roles and responsibilities that you’ll need to ensure efficiency in your business. An accountant and a bookkeeper play different roles and have different responsibilities, but both are important in the financial management of your business. It’s also important to establish how you’re going to communicate with your outsourced accountant or bookkeeper to get financial updates. Make everything clear right from the start to avoid misunderstandings and to build a solid foundation for a good relationship between you and your offshore staff.
As a business owner, there are many benefits that outsourcing can give you—especially when it comes to your accounting and bookkeeping services—but there are even more benefits you can get when you develop trust and friendship with your team.
Trust that your outsourced accountants and bookkeepers will be able to use their skills and develop their strengths—the reasons why you hired them to be a part of your company. That way, you’re not just empowering them but actually giving them an opportunity to grow with you as well.
Here at Cloudstaff, our clients understand the importance of building a great relationship with their Cloudstaffers. Through organising simple get-togethers like team lunches or creating a Facebook group, our clients take it as an opportunity to show their appreciation for all of their staff’s hard work.
Whether you have an in-house Accounting staff, an outsourced team or both, it is your responsibility as a leader to promote a great working environment and culture so your staff can really focus on doing what they do best and contribute to your business’ success.