The way people do business has changed. The COVID-19 pandemic enabled more workplace flexibility than ever before and staff now want flexible working solutions. Small and medium sized businesses are looking overseas for bespoke outsourcing models to help scale their businesses, something big businesses have done successfully for years.
So, you’ve decided you want to drive business growth , so how do you know which is the right outsourcing model for you? .
As the global business environment continues to change, companies struggle to ensure they aren’t left behind. You must be able to meet the growing demands of customers, and to do so you need to be flexible and seize opportunities as they arise. Traditional models of hiring staff and everyone working under the same roof is no longer the ideal business model.
The world is more accessible and worldwide distribution of goods and services means that working globally is becoming a standard practice for many companies. When it comes to outsourcing, it isn’t always a one size fits all process. What matters is having a bespoke outsourcing model that matches your business needs.
Freelancing is usually the cheapest bespoke outsourcing model – but it’s also the riskiest. Through various websites, businesses contact home-based freelancers who offer their services for projects or ongoing roles.
While there are knowledgeable and affordable workers available, there are no background checks to ensure that the person has the appropriate qualifications and experience. There are also no safeguards to ensure your project will be completed on time or at all. Making it difficult to expand your operations and grow your team.
Project-based outsourcing is used when you want to outsource for a specific project. Customers look to hire an outsourcing company with a project manager who would be responsible for building a team and supervising your project until it is completed.
This can free up much-needed staff from doing the heavy lifting, but you must clearly define all aspects of your project from the beginning. While this can be effective for short-term projects, you often won’t have any input on who will work on your project.
Fully managed outsourcing services
A fully serviced outsourcing model is when your service provider will handle absolutely everything for you. You provide them with the tasks and KPIs and they do the rest. All recruitment, day-to-day management and periodic reporting is done by the provider.
This approach is ideal for those looking for a hands-off solution. However, the downside is that the outsourcing provider will have control over the execution of your business processes meaning if changes are needed they can effect them with little or no involvement from you. This method can lead to a disconnection between cultures if your offshore team isn’t duly integrated into your business.
With this strategy, there is no need for you to know everything locally. You don’t need to be involved in recruitment or task management of the staff executing the processes. This approach can work for businesses that want to see results on a fixed schedule, but it’s also far more expensive than all other models as you’re paying for the management of your processes and account.
Offshore company integration
This model allows you to set up a company division abroad and handle all areas of your business, from recruitment, setup and establishment to managing the ongoing day to day operations from start to end.
This often works for businesses that deeply understand the culture of the country where they will be offshoring their work and often requires top management to reside in that country. Businesses considering this outsourcing model would be in it for the long term to regain investment.
Business process outsourcing – Staff leasing
Business process outsourcing (BPO) or staff leasing is the most popular outsourcing model for SMEs and involves setting up a part of your company in another country via an outsourcing partner. The provider handles different areas of your business, such as recruitment, facilities, IT, HR and payroll, while you retain full control of the staff management and work quality. This works particularly well for businesses that want to have the agility and flexibility to scale up quickly and improve efficiency.
There are numerous benefits that this model can offer. It allows you to build your own full-time, dedicated remote team that you can integrate into your business. You also have complete control over your staff’s tasks, processes and quality of service. They understand the laws and local culture so they can offer you continuous support.
Outsourcing with Cloudstaff
With over 20 years experience, Cloudstaff is your trusted outsourcing partner. We know it’s important to be proactive, transparent and to take ownership.
The key is to map out your strategy for your business plan. Once you have done this, we have a professional in-house recruiting team who can find high-level candidates to help you to transition your operations for the ideal bespoke outsourcing solution.
If you think outsourcing could be an option, then get in touch.