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Outsourcing to the Philippines

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How to get your onshore team on your side when you choose to outsource

You have finally decided that you’re ready to outsource some of your business tasks. It’s the perfect time to expand your business and gain more opportunities. But what about your onshore team? Are they on the same page?  Outsourcing has both many benefits and many challenges, which is why you need the right strategies to [...]

How to get your onshore team on your side when you choose to outsource2019-11-28T13:45:17+08:00

3 steps to design your business and get your offshore team ready

In building a successful business, you need to know how to pass on your business knowledge to your staff. With the right training strategies, they’ll be able to quickly start contributing to the growth of your business. But where do you start to help get your offshore team ready?  It can sometimes be difficult to [...]

3 steps to design your business and get your offshore team ready2019-11-22T08:10:51+08:00

Things to keep in mind when choosing an outsourcing model

One doesn’t plan on building a business without the desire to see it grow. In order to succeed, you need to set the right goals and objectives. This is also important when you choose an outsourcing model to help pave the way for long-term success.  There are different reasons to choose a particular outsourcing model [...]

Things to keep in mind when choosing an outsourcing model2019-11-19T09:33:09+08:00

10 reasons why outsourcing your accounting department is an excellent idea

It takes a lot of time and effort to find qualified and reliable accountants for your business, but there is a quicker and smarter way. Outsourcing opens up a global talent pool so you can hire the right people every time. Accounting and finance departments are an essential component of every business but are often [...]

10 reasons why outsourcing your accounting department is an excellent idea2019-11-08T13:21:04+08:00

Do you have the right outsourcing model for your business?

Gone are the days when everything is done in-house. Offshoring and outsourcing have changed the way people do business, and with the right outsourcing model, you can achieve the flexibility you need for a strong return on your investment. As the business environment continues to change, no company wants to be left behind. This is [...]

Do you have the right outsourcing model for your business?2019-11-04T12:40:32+08:00

Thinking about outsourcing? Follow these signs

Has your company remained in the same place for a few years now without seeing any growth? If so, it's probably time to forget your old ways and consider outsourcing as a way for your business to reach new heights. Many business owners recognise that setting up efficient systems and processes can put them on a [...]

Thinking about outsourcing? Follow these signs2019-10-29T08:17:36+08:00

How to approach the millennial generation through customer service

As the years tick by, Millennials are now increasingly the world’s largest consumer group, but if you want their loyalty, you need to do things their way with customer service. So before you start marketing your business, you need to understand their generation.  We all want good customer service, but what Millenials are looking for [...]

How to approach the millennial generation through customer service2019-10-15T10:57:29+08:00

The best business strategy to boost your brand image

Creating branded materials and giving careful consideration to how your company presents itself is great for business. But for many business owners, professional level marketing and content creation is not their core strength.  There’s no doubt that as a business owner, you’re capable of getting things done. You've already proven that by building your own [...]

The best business strategy to boost your brand image2019-09-10T14:56:36+08:00

Keeping your business ideas safe when outsourcing

When others steal your business ideas, it means they are good ones, but keeping your intellectual property safe and secure should always remain a priority for your business - especially when outsourcing. Your intellectual property, trade secrets, and company processes are the lifeblood of your business. You’ve worked hard to develop them so when adding [...]

Keeping your business ideas safe when outsourcing2019-09-11T15:59:19+08:00

Customer service is more than just transactions, it’s about human experience

Let’s face it, it’s not easy to deliver seamless customer service. You don’t even know who you're going to deal with from day to day. But ultimately, customer service all comes down to what kind of experience you give to people. No matter how amazing your customer service agents are, you can't predict the mood [...]

Customer service is more than just transactions, it’s about human experience2019-10-15T08:23:42+08:00

Want a long-term relationship? Find the right outsourcing partner

Seeking a long-term relationship doesn’t only apply when looking for a life partner. People also seek long-term relationship business, and both have one thing in common—ending up with the wrong partner will set you up for a world of distress. Outsourcing helps companies focus on developing growth strategies and increasing profitability. However, it is extremely [...]

Want a long-term relationship? Find the right outsourcing partner2019-08-29T08:48:06+08:00

Keep your offshore processes in tune

If you are running a one-man business, it’s likely that process documentation is not much of a consideration for you as you know every process by heart. However, as your company grows, keeping a record of how to get things done becomes essential, especially when outsourcing is involved.   The following short story really highlights why [...]

Keep your offshore processes in tune2019-08-07T12:57:57+08:00
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