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Technical Support

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Technical Support2019-07-08T09:39:40+08:00
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The best technical support comes from having your own dedicated Support team that understands your goals, objectives and vision.

In the past, technical support was a post-sales function, but with the rapid growth of cloud-based applications and services, technical support is now a critical part of the sales process.

The failure of a server, storage system or network device can bring your business to a halt and damage the perception that customers and prospects have of your company. Under-resourced technical support directly contributes to these issues. By providing qualified, cost-effective technical staff, Cloudstaff can help you maximize uptime by making it more affordable to add resources that can focus on preventative maintenance, upgrades and monitoring.

Core Capabilities

  • Monitoring IT systems
  • Network support
  • Application support
  • Peripheral support
  • Performance testing
  • Configuration and setup
  • Upgrading software
  • Help desk support
  • Documenting systems
  • Auditing software
    Find out how outsourcing Technical Support can help your business.