APO Renewals is Cloudstaff’s specialized contact team focussing on assisting companies with the renewal of service contracts

We work closely with you to devise and execute performance-based plans using our proven processes, and build teams of dedicated contract renewals specialists to ensure that no service revenue is left on the table for your business.

Your experienced team works exclusively for you and executes processes based on your own organisational guidelines to maximise revenue.

Never lose customers to lapsed contracts again

APO Renewals has many years of experience in the contract renewal space and provides renewal support across many industries, with a particular specialization in IT support contracts.

We use our experience, expertise, and purpose-built technology to execute tailored plans on your behalf, and can assist your business across all types of B2B and B2C contract renewals


  • IT support contracts
  • Software licence renewals
  • Point of sale system renewal
  • Corporate memberships


  • Insurance policies
  • Gym memberships
  • Professional accreditations
  • Subscription services

Explore the benefits of having your own renewal team with Cloudstaff

Renewal Rate

Having your own dedicated renewal team allows you to remain connected to your audience and drive renewal success.

High-Quality Staff

Experienced renewal professionals get through more cases and get better results.

English Fluency & Service Excellence

The Philippines is the English & customer care centre of Asia. Staff are fluent in English with neutral accents and are assertive yet respectful.

Return on Investment

Experienced renewal staff in the West are expensive and prohibitive. Save up to 70% on labor costs with Cloudstaff.

Find out more about APO Renewals