offshore team

deciding-on-the-best-outsourcing-location-why-does-it-really-matter

Deciding on the best outsourcing location, why does it really matter?

The effects of COVID-19 accelerated the digital transformation of businesses globally, with business functions being moved to a top outsourcing location for a more efficient implementation. With the traditional office model being replaced with personal satellite workspaces, what was once the primary roadblock when considering outsourcing has become the norm.  Now outsourcing has become a …

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one-thing-businesses-get-wrong-when-they-outsource-accounting-to-the-philippines

One thing businesses get wrong when they outsource accounting to the Philippines

Outsourcing accounting functions and roles has long been a popular and cost-effective strategy for many accounting firms, departments, and independent businesses all around the world.  Yet, despite the dramatic rise in outsourced accounting services fueled by the rapid growth of cloud-based accounting systems, most businesses never realize the full potential of what building an offshore …

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outsourcing workflow

How to develop triggers and establish trust in an outsourced business

No matter what kind of business you have, creating a clear workflow is an important part of the process—especially when you’re outsourcing. It’s how you can allocate tasks that can be automatically distributed without back-and-forth emails. Relying on regularly email exchanges with your staff to monitor their progress can be a huge mistake. Why? Because …

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should_you_care_about_the_working_conditions_of_your_offshore_team

Should you care about the working conditions of your offshore team?

Business owners are responsible for ensuring that the working conditions of their employees are safe and conducive to encourage creativity, efficiency, and increase productivity. But what about your outsourced staff? Are you still accountable for ensuring that your offshore team members are working under decent conditions? The short answer is, yes. Workplace conditions have a …

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offshore team

Behind every great outsourced business is a great offshore team

Outsourcing businesses today isn’t just about saving money but getting the best results as well. Achieving this can be quite simple—invest in your people. Leverage their skills and expertise, otherwise, why would you hire them in the first place? What drives a business forward? Some might say that it’s their leadership team, others would tell …

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internet connectivity

Slow internet means productivity loss for your offshore team

High-speed internet connectivity is a critical part of a successful BPO experience. No other Philippine BPO matches our connectivity or network support. We built our network to be fast, secure and reliable because that is what our customers need. When we first started Cloudstaff, we followed a simple principle that everything had to be in …

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bringing shores together

Bringing shores together

Keep your in-house staff close and your offshore team closer—a powerful motto that can increase the chances of doing outsourcing successfully. Entrepreneurs who want to lower their labour costs or gain access to a more talented workforce often decide to move tasks offshore. But no matter what their reason is, one way to get the …

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Staff meeting

Reasons customers choose to outsource with Cloudstaff

Cloudstaff specialises in delivering successful outsourcing solutions to many different types of businesses across the globe, and the reasons they choose to outsource in the Philippines might surprise you.   When you first talk to people about why companies outsource, they will usually say “to save money”, but when we talk to our customers, they …

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