Client Growth Team
As your co-pilots in growth, let our Client Growth team be your sherpas for success. Here are the leaders who ensure that you’re supported and guided throughout your journey.
Here’s our commitment to supercharging your success:
Onboarding Excellence
We ensure your team is geared up and ready, reducing the time to get your new team ramped up.
Regular Touchpoints
Monthly, or even more frequently if needed, your account manager check-ins ensure everything’s on track and address any tweaks or turns.
Strategic Reviews
Quarterly sessions with your advisory team to plan for growth, set shared objectives, and initiate powerful strategies.
Your Voice Matters
Through our Net Promoter Score, we’re all ears, celebrating our joint achievements and refining any areas you feel need enhancement.
Year-end Celebrations
Dive into the vibrant Cloudstaff community with an exclusive invite to our end-of-year ‘Roar’ gathering – it’s a must-attend!
Networking Opportunities
Engage, learn, and collaborate at our regional events and client workshops. Build relationships that last!
Cloudstaff Technology
Tools and apps at your fingertips, designed to give you clarity on your team’s tasks and ensure smooth operations every day.
Join us, and let’s shape a brilliant future together!
Meet your Client Growth Team
Americas and Europe Team
Ivan Popic
Client Growth Partner
With 15+ years of experience, Ivan is a relationship-driven professional who excels at building strong connections with clients. His ability to understand client needs and provide tailored solutions has led to successful partnerships and long-lasting relationships.
Adrian Costello
VP of Client Growth
Adrian brings extensive experience in senior roles, with an impressive track record of enhancing customer experiences and driving positive change in complex organizations.
Mark Castro
Regional Growth Manager
Mark has driven success in the outsourcing industry since 2008, with deep expertise in US Tax and Telecommunications accounts. A Cloudstaff veteran of 8 years, he advanced from Service Delivery Manager to Account Manager, now leading Growth Managers across North America.
Asia and the Pacific
Jazzy Banayo
Regional Growth Director
Jazzy brings over 20 years of experience across sales, marketing, project management, and onboarding, with deep APAC expertise. She combines strategic insight with a hands-on approach, taking time to understand each client’s goals and staying closely involved from onboarding onward to build momentum and lasting success.
Dani Rutter
Client Growth Partner
Dani is an accomplished professional with a rich managerial background in fintech, BPO, and hospitality. She excels in fostering strong client relationships and driving growth through strategic marketing and efficient operations.
Mimi Ancheta
Center of Excellence Manager, Real Estate
Mimi brings 19 years of experience, including 15 in real estate outsourcing and co-founding a firm in the space. She offers firsthand insight into agency operations under pressure, developing Cloudstaff’s Real Estate Training Course, Salary Benchmark Reports, and KPIs that align offshore teams with client goals for sales-focused success.
Ariel Fabia
Center of Excellence Manager, Building & Construction
Ariel is a seasoned account manager with over 25 years experience in building and construction operations, in construction, steel, power, real estate, and oil & gas. He brings instinctive understanding of high-stakes operations, pinpointing offshore talent impacts and scalable team structures.
Your sherpas of success
Tired of low-care outsourcers that just find you a body then expect you to do the rest? Talk to us today to understand how our success superstars can change your remote staffing game.
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