The start of a new decade has led to an unexpected turn of events for global businesses, but it’s not all bad. Many have been able to use the current crisis to seize opportunities and create added value for their customers.
Businesses understandably have a lot of questions and concerns about the current economic state. However, there are a number of strategies that can be put in place to minimize disruptions during the pandemic and maximize opportunities for growth as the market begins to re-open.
For many businesses, outsourcing has been the key for keeping their operations resilient throughout this period. Having a strong partnership with the right outsourcing provider has allowed them to continue to serve their client and customers, while cutting down on costs and maintaining a balanced cash flow.
How outsourcing can help you do business no matter the odds
1. Leverage tech tools for remote work
Remote work doesn’t have to be a challenge, especially if you’re able to restructure your systems and processes to make everything work via the cloud. You also need the right tools and technology in place for agile but reliable communication. This is something that your outsourcing partner should be able to help you with.
While video conferencing is certainly nothing new, the current pandemic has brought a lot of businesses up to speed with what an economical and valuable tool it can be. It is faster, more convenient and is great for minimising your overheads. When you succeed in embracing the efficient strategies that outsourcing can bring, you’ll have the opportunity to implement these tools into your daily operations even when the pandemic is over.
2. Turn opportunities into revenues
Let the current situation be a catalyst for you to reassess your business strategies. Are there projects that you’ve put on hold due to time constraints? Have you been wanting to develop new systems and processes to increase your staff’s productivity and better serve your clients? This could be the perfect time to develop new products and services that will help your customers thrive and adapt to the new normal.
Outsourcing your business functions can support the improvement that your business needs to go one step further. It gives you the opportunity to stay relevant and continue to meet the needs of your customers. Even in an uncertain market, your business can still be profitable and even gain a competitive edge—which also allows you to build trust with your existing and prospective clients.
3. Expand your prospecting and recruitment aspects
One of the reasons that a lot of businesses choose to outsource their functions is to save time. They could then spend that precious time on developing strategies and growing the business. One of the key time saving benefits of outsourcing is the recruitment process. It allows companies to hire the best, highly-skilled professionals with their outsourcing providers doing the time consuming heavy lifting.
Businesses who use remote teams as part of their business continuity plans or BCP have been able to carry on with their recruitment processes with minimal disruption. Through outsourcing, they’ve been able to take advantage of a much larger global talent pool as location restrictions have been lifted. With remote work options, staff are also more likely to stay with the company even when the current crisis is over. This helps businesses reduce costs since they are able to lower turnover rates and don’t need to invest as much in replacing their employees and re-training.
Looking for an outsourcing partner?
Cloudstaff has over 10 years experience when it comes to remote working and has helped countless global businesses to adapt to cloud-based working models.
We provide our customers with remote teams that can support their on-shore operations and strengthen their working capabilities.
With custom technology and a team of industry experts, setting up an offshore team with Cloudstaff is the most cost effective and efficient solution to help you deliver high-quality service to your customers.
Tell us what you need and we’ll help you get started with outsourcing or how to switch BPOs to maximise your business potential. Get in touch with us at firstname.lastname@example.org.