Leadership Team

Lloyd Ernst

CEO & Founder

Lloyd is a serial entrepreneur, building successful companies in the professional services and high-tech arenas. One of his standout ventures was WebCentral, a trailblazer in internet technology. In 2005, Lloyd launched Cloudstaff and has been at the helm ever since, driving the global remote staffing movement. He’s passionate about creating career paths that draw in top talent and firmly believes in technology as the backbone of business innovation and growth.

Today, Lloyd is widely regarded as a thought leader in the industry and continues to steer Cloudstaff toward new heights, supporting fast-growing businesses looking for a trustworthy and tech-driven staffing partner.

Learn more about Lloyd Ernst

Jamie Stewart

Chief Financial and Operations Officer

Jamie is a seasoned Chief Financial Officer with over two decades of experience, known for making a real difference in complex organizations. He’s played a key role in reshaping and expanding global businesses, thanks to his results-driven approach. Jamie brings a wealth of expertise in cost-efficiency identification and profit maximization, multimillion dollar P&L/budget control, and procurement and commercial deal negotiations.

In his current role, Jamie keeps a close eye on cash flow and financial planning, digs deep into the company’s financial strengths and weaknesses, and offers strategic guidance to steer the company in the right direction.

Tevis Paget

Chief Technology Officer

Tevis is a talented software architect and technologist, with over 20 years of experience under his belt. He’s led development teams across Australia, China, the UK, and New Zealand, earning a reputation for crafting innovative software solutions for major tech companies.

At Cloudstaff, Tevis is at the heart of our technology innovation, overseeing the full spectrum of IT from network security to operations, software engineering, and digital services. Plus, he’s the creative mind behind our Cloudstaff remote productivity applications, always pushing the envelope to keep us ahead of the curve.

Miki Carbonel

Chief Recruitment Officer

Miki is a multi-award-winning recruitment and marketing expert with over 20 years of deep experience in the field. She has successfully partnered with Fortune 500 companies like Nike, Procter & Gamble, Goodyear, Ford Motors, and Shell Petroleum, as well as tech giants such as Google, Microsoft, and Yahoo.

As our Chief Recruitment Officer, Miki leads a dynamic team of over 80 talent acquisition professionals, expertly managing talent acquisition marketing and recruitment efforts in the Philippines and across the globe.

Lee Wade

Chief Product Officer

Lee brings a wealth of experience to Cloudstaff with over 20 years in product development, specializing in mobile web applications and digital products. He is well-known for his innovative digital strategies in the real estate scene.

As a leader in product strategy and development, Lee is committed to delivering the best solutions to our clients, ensuring Cloudstaff stays on the leading edge.

James Braatvedt

Chief Growth Officer

James is a global leader with a talent for crafting high-growth, high-tech strategies. He heads our unique-in-market Client Growth Team, providing strategic advice on everything from recruitment and training to retention, productivity, and technology. James also plays a key role in leading our integrated marketing team.

Having led large teams in the US, Australia, and New Zealand, James brings a wealth of leadership experience from disruptive tech startups to Fortune 500 companies like ABB, CAE, and First Data.

Gavin Polizzo

Chief Sales Officer

Gavin has over 24 years of experience in sales leadership, having held executive roles at major companies like Verizon and ADP. Most recently, he served as the Executive Vice President of Sales and Marketing for PosiGen, a national solar and battery backup company in the US.

Gavin is hands-on and all about crafting plans that align with our clients’ business needs, aiming to drive growth in the US and North American markets.

Paul Dove

Senior Vice President of Sales – Asia/Pacific

Paul is a seasoned leader with extensive experience in outsourcing, financial services, and global team management. Previously a financial advisor and stockbroker, Paul’s expertise includes optimizing operations within the financial services sector and navigating complex venture capital and M&A initiatives, where he played pivotal roles in securing investments and driving strategic expansions.

With a deep understanding of industry trends and a results-driven approach, Paul is committed to delivering impactful solutions that help businesses scale and achieve their goals.

Geraldina Sanchez

Finance Director

Geraldina brings over 20 years of invaluable experience in the BPO industry to our team. She was an integral part of the founding team at the Philippines-based CCT Group, collaborating with major clients like Sprint, AT&T, and Citibank. Her deep expertise in PCI implementation and certification has also been a tremendous asset in her work with top-tier financial institutions in audit and accounting roles.

In her current role at Cloudstaff, Geraldina leads our global finance team, focusing on financial planning and analysis, forecasting, budgeting, and maintaining strong internal controls.

Paul Findlay

Director of Real Estate – Australia

With 18 years of experience, Paul is driven by a passion for helping property businesses grow. He combines practical advice with a dedication to advancing the industry, all while upholding a strong commitment to exceptional service and integrity.

Paul’s expertise aligns perfectly with our vision for Cloudstaff Property Services, a new division focused on partnering with real estate, strata, mortgage brokerage, proptech, and conveyancing businesses across the Asia Pacific region. 

Matthew Rutter

SVP Client Growth Operations

Matthew is a seasoned leader with more than 20 years of experience in the BPO and telecommunications industries. Having founded companies in these sectors, he brings a wealth of operational insight and strategic expertise to the table.

Known for forging impactful partnerships and driving client-centered growth, Matthew excels in strategic planning and fostering loyalty through empathy. His dedication to delivering results makes him a key asset at Cloudstaff, enhancing business performance and creating significant value for stakeholders.

Jagadish Kushalappa

General Manager – India

With over 20 years of experience in Operations, HR, and Global Talent Acquisition, Jags is a pro at leading the charge. He’s a forward-thinker who’s all about getting results and is passionate about building top-notch teams, streamlining processes, and making things happen.

At Cloudstaff India, Jagadish is at the helm, making sure everything runs smoothly day-to-day and that we stay true to our vision and goals. His commitment to quality and hands-on approach have been key in propelling Cloudstaff India to new frontiers in growth and efficiency.

Med Sali-Gelacio

Head of Human Resources

Med Sali-Gelacio, CPHR, has spent 24 years across various fields, dedicating the last 13 to her true passion — HR. She’s a trained strengths coach with the Philippines’ Strengths Community and among the few practitioners of the Entrepreneurial Operating System® in the country. Her dedication was highlighted in 2023 when she was a finalist for HR Person of the Year at the International Investors in People Awards.

As Cloudstaff’s Head of HR, she aligns people strategies with business goals to drive employee well-being, support company growth, and foster a positive workplace culture.

Alison Newman

Director – Cloudstaff Training Academy

Alison is an accomplished leader in training and development, with a proven track record of designing and implementing programs that drive engagement, enhance productivity, and deliver measurable business outcomes. Her innovative approach reflects her extensive global experience across the Americas, Europe, and Asia Pacific in diverse industries.

At Cloudstaff, Alison leads the Training Academy with a comprehensive and strategic focus on personal and professional growth. By delivering targeted learning solutions and fostering a culture of continuous development, she ensures the Academy empowers teams to excel and achieve their goals.