Cloudstaff combines the right staff, the best technology, and world-class facilities to deliver smarter outsourcing solutions.
Choosing the right outsourcing partner is a big decision for any business, which is why it’s important to choose a partner with a proven track record of delivering success. With over 10 years of experience helping global businesses to maximize their potential by providing cost-effective, scalable workforce solutions, we have the knowledge and the expertise to help you reach your business goals through smarter outsourcing.
We build the team you want, with your staff working exclusively for you. Our professional recruiting team source only the top candidates for your business, with you selecting the staff members you want for your team. You will also have your own personal Account Manager to assist you at every stage of your outsourcing journey.
It’s also extremely important to choose an outsourcing provider that really understands your business and your industry. When businesses partner with Cloudstaff, they have access to experienced industry experts with specialized knowledge of both the customer’s industry and the outsourcing industry. Customer Success Managers are able to help customers with setting KPIs, training, team configuration, and staff mentorship.
The loyalty and long-term commitment that our customers receive from their staff is also one of Cloudstaff’s key differentiators. While the outsourcing industry often suffers from extremely high staff turnover, our independently audited staff retention rate of 98.1% remains the industry benchmark. We have worked hard to build a culture that both attracts the best talent and retains them longer, allowing our customers to get better value and achieve greater outcomes.
The Cloudstaff Difference
10+ years experience
Cloudstaff has one of the most experienced leadership teams in the industry. Our account managers and industry experts are committed to your success and will help you optimize your team.
Innovation
The Cloudstaff Platform has been specifically designed to remove the barriers associated with remote teams. It simplifies team management and provides complete visibility and control of your team in real-time.
98.1% staff retention
While many providers struggle with high staff turnover, Cloudstaff leads the field with a retention rate of 98.1%. For customers, this means increased productivity, less time lost to re-training and a higher ROI.
Professional recruitment
With a team of 30+ recruiters and a pool of 52,000+ pre-screened candidates, Cloudstaff has a recruiting capacity that most competitors can only dream of. No matter what skills you need, we can find the perfect fit for your business.
Enterprise grade data security
You can be confident that your data and intellectual property is kept safe at all times. We have strict physical and data security protocols as standard and can add any measures you require.
No hidden costs
We make billing simple with one easy monthly payment, with no hidden costs and no surprises. Our pricing is completely transparent.
24×7 support
Our support teams are on-hand 24×7 to minimize downtime and ensure your team have everything they need to be productive.
Installations and upgrades are performed out of hours, to ensure your team does not lose valuable time during their work day.
World-class facilities
We operate out of first-class business suites with high-end infrastructure that you would be proud to show your clients, colleagues and investors.
All Cloudstaff offices are strategically located close to staff residential areas and public transport hubs for faster travel times & fewer delays.
Business continuity
To maximize uptime we have N+1 power, connectivity and environmental systems as standard in all offices.
Even in the event of a disaster, your team will be safe and your service will be restored quickly. We can relocate entire offices in just a matter of hours.
PCI-DSS certified
Credit card industry approved to process payments safely and securely.
HIPAA compliant
Healthcare Industry standards in place to safeguard patient records & information
ISO 9001
We are ISO 9001 certified for quality assurance.
A few numbers that matter
We’ve been operating since 2005
Over 2,500+ Cloudstaffers work with us every day
An industry-leading staff retention rate of 98.1%
8 world-class offices in Manila, Metro Clark, and Cebu
More than 30 professional recruiters
Over 300 active clients in 10 different countries
Over 52,000 pre-screened candidates