Increase sales, expand your reach and deliver exceptional customer support.
eCommerce businesses run 24×7 and need to be online whenever their customers are, which is why building outsourced teams of ecommerce virtual assistants is such an effective way to drive growth and expand operations.
We have found that our eCommerce customers can save up to 70% on similar roles by building eCommerce support teams at Cloudstaff.
With a small team of 3 outsourced eCommerce virtual assistants, you could save approximately $90,000 USD per year. This is money that you could be spending on marketing initiatives, new product lines, and investing in your company’s growth.
Why eCommerce businesses outsource roles
Building outsourced teams gives your business the expertise and manpower needed to ramp up your operations and expand your market reach.
24/7 customer support
Your web platform runs 24/7 and your customers expect timely service. Outsourcing is the fastest and most cost-effective way to thrive in a 24/7 economy.
Be more competitive
Utilizing top talent in the Philippines saves your business up to 70% off regular costs and gives your business a competitive edge.
Maintain business agility during peak and off-season, efficiently scale up or down based on demand fluctuations. Shorten the learning curve and quickly onboard industry-ready and trend-savvy resources.
Grow your Core
Focus on your core functions, have your outsourced team handle management and operations of your eCommerce store. Expert operational support gives you the opportunity to focus on growth strategy.
For us, outsourcing isn’t just about saving money. Cloudstaff has become a vital part of our growth strategy. Cloudstaff has allowed us to focus on delivering an outstanding experience for our customers.
A few eCommerce roles that are perfect for outsourcing
We encourage customers to create their own roles and let our professional recruitment team find them the right person for their specific role, however in many cases our customers start with a base role and expand the task requirements as they grow.
Provide high-quality customer service via email, phone or chat.
Maintain and create stores and sites.
Create product descriptions and listings. Create marketing content.
Create and edit photos, videos and motion graphics.
Create campaigns and promotions on social media and online platforms.
Manage keywords, online promotions and site visibility.
Manage corporate accounts and produce financial reports.
Inventory & Logistics
Manage and administer stock and distribution.
Gather actionable data about your store, products, customers, and competitors.
Platform and Marketplace Specialists
Work with staff who are experts in your choice of eCommerce platform.
Product Data Specialists
Organize bulk product data, set up across multiple channels.
Strategize, plan and implement email campaigns for your customer base.
Find staff experienced in the platforms and processes that you use. Cloudstaff has many years of experience providing staff to build, maintain and run all major eCommerce platforms.
- Big Cartel
- Square Online
Work with expert staff who can navigate the complexities of integrating and operating your store on major eCommerce marketplaces.
Why is Cloudstaff the right choice for eCommerce?
10+ years experience
We understand every aspect of the industry from site builds, to procurement, payment processing, and logistics. Let us help you.
Payment industry approved
Process credit card payments securely with PCI-DSS certified enterprise grade security processes.
Cloudstaff is an innovation company with custom-built technology to remove the limitations associated with remote working.
Connect with an Outsourcing Specialist
Find out more about outsourcing in the Philippines by downloading our free eBook. Learn about the culture, doing business in the region and what it takes to outsource successfully.
Cloudstaff innovation is a game changer. We provide a suite of tools, applications and processes that can dramatically increase visibility, efficiency and communication.
Find out more about Cloudstaff outsourcing in detail. Learn about our service offering, inclusions and pricing.