James Adrienne Ancheta
Senior Regional Account Director – Real Estate | Linkedin
Mimi Ancheta brings 19 years of extensive professional experience, including 15 years deeply rooted in the Real Estate Outsourcing industry. As a visionary leader and co-founder of a leading Real Estate Outsourcing Company, Mimi has been instrumental in driving organizational growth, building scalable solutions, and establishing the company as a trusted partner for real estate clients across Australia and internationally.
Armed with a Master’s Degree in Business Administration and a Lean Six Sigma Yellow Belt certification, Mimi combines strategic insight with operational expertise to design and deliver solutions that help real estate agencies overcome their most pressing challenges. She works closely with clients to understand their business objectives, workflow requirements, and operational pain points, translating these insights into tailored outsourcing strategies that improve efficiency, reduce costs, and enable agencies to focus on core business activities such as sales, property management, and client engagement.
Mimi has spearheaded numerous pioneering initiatives that directly support real estate clients. She developed the first-ever Real Estate Training Course for Cloudstaff, ensuring offshore teams are fully equipped with industry knowledge and skills. She has managed large-scale client data entry and administration engagements, established precise Real Estate Job Descriptions, and defined role-specific KPIs and metrics to measure performance. Mimi also produces comprehensive Real Estate Salary Benchmark Reports, providing clients with actionable insights for recruitment and retention strategies.
Her work extends into marketing and business development support for real estate clients, leading successful Lead Generation campaigns and supporting campaigns in the Mortgage and Finance sectors. These initiatives help agencies attract quality prospects, maintain a consistent pipeline, and ultimately drive business growth.
As Co-DRI, Mimi has been instrumental in developing client KPIs through MyStaff and updating the Real Estate Playbook to reflect evolving industry best practices. She ensures that both onshore and offshore teams are aligned, productive, and able to deliver consistent, high-quality outcomes for clients.
Mimi’s approach is highly consultative, she partners with clients to identify operational inefficiencies, implement process improvements, and provide ongoing guidance on optimizing their outsourcing arrangements. Her dedication to mentoring teams and fostering a culture of excellence ensures that clients not only achieve immediate operational gains but also develop sustainable systems for long-term success.
With nearly two decades of experience, Mimi continues to lead innovation in the real estate outsourcing industry. She is passionate about helping clients achieve their strategic goals, whether that involves scaling operations, improving client service, or implementing transformative solutions that enhance overall business performance. Her expertise, forward-thinking approach, and unwavering commitment to client success make her a trusted advisor and a key driver of growth for real estate agencies across the region.
