Hiring Guide for Claims Specialist in {{mpg_city}}
Around 11,500 people are in Medical Claims Specialist role. Their number is set to grow in the near future.


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How are leading Australian companies handling the growing need for Medical Claims Specialists?
The number of Medical Claims Specialists is expected to increase significantly in the coming years. Right now, about 11,500 people are working in this field, reflecting the growing demand for skilled professionals to manage the complexities of healthcare billing and insurance processes.
To stay competitive and keep costs down when hiring, many Australian organisations are choosing to outsource. If you’re considering outsourcing, make sure you pick a provider that upholds strong ethical standards and fosters a positive work environment.
Remember to consider security – it’s crucial that your outsourcing partner has robust endpoint security, holds ISO certifications, and has reliable business continuity plans in place to protect your data and keep operations running smoothly.
Having a skilled Medical Claims Specialist is essential for keeping healthcare services in {{mpg_city}} running smoothly. Here’s a breakdown of the key skills they need:
- Medical billing and coding: They make sure healthcare services are correctly coded for billing and insurance.
- Tool proficiency: They should be experienced with tools like Trizetto Facets, Availity, Change Healthcare, Kareo, and Optum360.
- Payment authorisation: They authorise final claim settlements, ensuring healthcare providers receive timely payments.
- Documentation: Specialists keep detailed records of claims and any negligence issues to ensure everything is well-documented.
- Detecting inaccurate claims: They’re great at spotting and fixing errors in medical claims to prevent any mistakes.
- Managing claims: Specialists are responsible for managing claims, overseeing the claims process, ensuring compliance, and driving operational efficiency.
- Managing receipts: Specialists organise and manage claim receipts, making sure all documentation is easily accessible.
- Claim reconciliation: They handle the reconciliation of claims to guarantee all charges and payments are accurate and processed correctly.
A guide to interviewing Medical Claims Specialists for {{mpg_city}}: What to ask Medical Claims Specialists in a job interview
When talking to candidates for the Medical Claims Specialist position, it’s key to assess their skills and experience. Here are some questions that can help you gauge their expertise:
- Can you explain your process for handling claims?
- If you have any experience with handling international claims, I’d be interested in hearing about it.
- Have you ever identified a potential issue before it escalated? I’d love to hear about that instance.
- How do you keep up-to-date with the latest regulations and laws related to insurance claims?
- Can you share any insights from your experiences with investigating fraudulent claims?
- With multiple clients needing attention, how do you ensure all demands are efficiently met?
How much does hiring an outsourced Medical Claims Specialist for {{mpg_city}} cost?
Hiring Medical Claims Specialists in {{mpg_city}} can be quite costly, especially when you factor in location, experience, and skill levels.
The average salary costs around $65,000. There are also hidden expenses as well like upgrading facilities, posting job ads on platforms like Seek, Monster.com, or LinkedIn, and covering recruitment agency fees. In 2021, the average hiring cost in Australia soared from $10,500 to $23,860 per person.
To save on these costs, consider outsourcing to countries like the Philippines, Colombia, or India. Cloudstaff’s Teambuilder tool can help you see just how much you could save.
By choosing Cloudstaff for your outsourcing needs, you can access a global talent pool at a fraction of the local hiring cost, which can really help ease budget pressures as you expand your team.
Steps to hiring remote Medical Claims Specialists with Cloudstaff
Here’s how Cloudstaff can make hiring a Medical Claims Specialist in {{mpg_city}} easier for you:
Match
We use AI technology to find the best candidates from a database of 700,000.
Interview
We optimise the hiring process to connect with the most qualified candidates.
Offer
We process all local employment paperwork, including offers and contracts. We ensure that the role offered aligns with the proposed project and the candidate’s expertise.
Enable
New hires are fully equipped and ready to start on day one, with all equipment and secure logins.
Induct
Our legal orientation ensures new hires are fully compliant.
Train
Ongoing Development through access to training materials and the CS Academy.
Manage
We empower your workforce to thrive by supporting productivity, employee relations, and growth.
Onboarding & training Medical Claims Specialists at Cloudstaff, your Employer of Record and more
When you’re outsourcing Medical Claims Specialists for {{mpg_city}}, it’s crucial to understand the staffing rules in countries like the Philippines, Colombia, and India.
Cloudstaff makes this easy by handling compliance, payroll, taxes, and benefits for you, which simplifies managing your remote team.
Finding the right cultural fit is key to long-term success. At Cloudstaff, we go beyond just checking English skills – we look for candidates who are enthusiastic and team-oriented to ensure they blend well with your {{mpg_city}} company’s culture. We evaluate both their technical abilities and how they’ll fit into your organisation.
Cloudstaff makes it easy to bring remote Medical Claims Specialists onto your {{mpg_city}} team. We set clear expectations, provide detailed training and use a management style that matches Australian standards, creating a welcoming and supportive work environment for all employees, including injured workers.
Plus, our Client Growth Partners are available for regular check-ins. They offer feedback and support to help you through the early stages and assist in expanding your team with us.
What makes Cloudstaff’s remote staffing solutions different from other outsourcing models?
What sets Cloudstaff apart in the outsourcing world is our unique approach to managing remote staffing.
Cloudstaff’s remote staffing solutions
Ethical outsourcing
- Dedicated to safety, professional development, and a positive work environment.
- Offering transparent pricing and comprehensive benefits.
- Equipped with a strong Business Continuity Plan.
#1 Workplace
- Our recruitment specialists connect you with a global pool of over 700,000 skilled remote professionals
- Backed by our world-class Cloudstaff Academy.
Operational brilliance
- Committed to your growth, our Client Growth Partners are always here for you.
- We deliver exceptional talent, build high-performing teams, and oversee performance to drive your business forward.
Enterprise-grade outsourcing
- We invest heavily in cutting-edge technology and platforms.
- We offer unparalleled security features designed for enterprise needs.
- Leading the way in tech-enabled solutions with top-tier remote work technology and AI talent augmentation.
- Our Google-alum Chief AI Officer is leading advancements in our proprietary AI for improved matching, secure generative AI, and industry-specific toolkits.
Other outsourcing models
Direct contracting
- Legal concerns leading to compliance issues
Freelance hiring
- Failure to fulfill tax responsibilities
- Insufficient dedication to full-time work
Traditional outsourcing
- Ethical considerations
- Potential business risks
- Limited post-sales support
Establishing a local entity
- Initial investment needed is around $250,000 Additional factors for sourcing equipment locally
- Requires investment in local workforce and cultural assimilation
- Local administrative challenges

To keep your top Medical Claims Specialists happy at your {{mpg_city}} company
it’s important to do more than just acknowledge their skills. Make them feel genuinely valued by creating a people-first culture. Think about offering meaningful perks, setting up a strong rewards system, and investing in their career growth. Implement programs that boost engagement and retention, and promote a healthy work-life balance. These steps show you truly appreciate their hard work.

Check out how you can save up to 70% vs traditional hiring costs with our TEAM BUILDER.

Download a custom remote staffing business case tailored to your hiring needs.
Having trouble hiring or dealing with a tight budget?
We can help you find the perfect remote staff.
