Jomer Valencia

By Jomer Valencia In the past, outsourcing was only in the reach of larger enterprises and it was often restricted to process-driven call centre work or manufacturing. Emerging technology, such as cloud-based infrastructures and advanced communication tools have helped remove barriers, opening up complex business process outsourcing to businesses of all sizes. Outsourcing’s technology evolution

By Jomer Valencia Whether your business plans include international expansion or you’re already a global organization, multilingual staffing is integral to your success. Communication is vital to operating on a global scale. Being unable to understand prospective clients or suppliers would be highly detrimental to your business. Multilingual staffing Language and cultural barriers can seriously

By Jomer Valencia Open lines of communication are vital to business success. It’s vital to stay connected with your teams and have the ability to conveniently connect.  This is made even more challenging when your teams are spread across the globe. With the right communication tools, anything is possible. With these seven top video conferencing

By Jomer Valencia Many companies have remained unchanged for a few years now, but with COVID-19 enforcing flexible working arrangements, if you really want to grow and thrive, outsourcing could be a way forward for you and  your business. Many business owners recognize that in order to grow, they need to set up systems and

By Jomer Valencia The way people do business has changed. The COVID-19 pandemic enabled more workplace flexibility than ever before and staff now want flexible working solutions. Small and medium sized businesses are looking overseas for bespoke outsourcing models to help scale their businesses, something big businesses have done successfully for years.  So, you’ve decided

By Jomer Valencia Starting a business is like planting a seed. You plant it, water it, nurture it. You would never plant the seed without hoping to be successful, and starting a business is pretty much the same. In order to succeed, you need to set yourself goals and objectives; you should identify who you

By Jomer Valencia Recruitment can be challenging. While many individuals often apply for available roles, the process of finding the right person isn’t easy. Outsourcing relieves that stress by opening up your available talent pool to the world – and the options are endless.  Hiring talented, experienced people to fill roles in your business is

By Jomer Valencia Everything seems within easy reach of outsourcing nowadays, with companies of every size and shape entrusting tedious tasks to remote workers to save time and money.  Monotonous, repetitive tasks are best to pass onto your remote people. These activities slow your business down and if you can document a process, then a

By Jomer Valencia When businesses consider outsourcing to countries in other timezones, they often have questions about how the time difference with their home country will affect operations. For some, outsourcing to a destination with a different time zone may initially be viewed as a challenge. Still, the reality is that using time zone differences

By Jomer Valencia Managing projects in the office is challenging enough, but with everybody working remotely, you’ll need to think strategically to effectively manage remote projects. A traditional office-based workplace offers many ways to drive business projects forward. This includes meetings and quick status updates or just by simply dropping by a colleague’s desk. However,

By Jomer Valencia Are you considering outsourcing some of your business processes and are unsure of what you can expect? Outsourcing has been a business practice for decades and many companies make significant cost savings and have access to several  other benefits. If you’ve never worked with outsourced staff before, it’s natural to have a