By Jomer Valencia Remote staffing is often seen as a way to cut costs, but in the coming year it’s really about creating opportunities. By partnering with the right experts, you free up your team to focus on what they do best while filling skill gaps—helping you set business targets, define key objectives, and align […]
By Rissa Gatdula-Lumontad Artificial intelligence (AI) is rapidly reshaping the outsourcing landscape. But rather than replacing jobs, AI enhances them. Lloyd Ernst, CEO of Cloudstaff, sees AI as a productivity partner that amplifies the benefits of outsourcing—cost reduction, efficiency, and scalability—for businesses worldwide. On the latest Outsource Accelerator podcast, OA CEO and host Derek
AI in Outsourcing Industry: How AI and People Make a Winning Combo for Smarter Scaling Read More »
By Jomer Valencia Outsourcing has become a must-have strategy for businesses who want to simplify their operations, save money, and focus on what they do best. But here’s something to keep in mind: not all outsourcing providers deliver the same level of quality or value. The key to making outsourcing work for you lies in
Key Factors When Choosing an Outsourcing Company for Dedicated Remote Teams Read More »
By Beth Ballesteros-Woods In August 2025, the New South Wales Court of Appeal ruled that Uber Australia must pay $81 million in payroll taxes on payments made to its drivers, rejecting Uber’s claim that it was merely a “payment collection agent.” Uber may seek to appeal the decision to the High Court, and the Supreme
Beware: Court Ruling Makes Businesses Accountable for Freelancer Tax Risk Read More »
By Jomer Valencia Employee turnover rates pose a major challenge that business leaders must tackle head-on. It’s quite common to see some staff turnover from time to time, but failing to address it can result in the loss of valuable high-performing employees and significant harm to your company’s success. A company’s turnover rate should be
5 Actionable Strategies to Avoid High Turnover Rate Read More »
By Jomer Valencia Outsourcing has become a game-changer for businesses looking to scale efficiently, reduce costs, and tap into global expertise. But let’s face it, while the potential benefits are immense, the road to successful outsourcing is often paved with challenges. Without the right strategy, miscommunications, missed deadlines, and unmet expectations can quickly derail your
By Rissa Gatdula-Lumontad The outsourcing boom is reshaping how businesses operate globally—but it’s also bringing new challenges. Australia’s Fair Work Commission recently made headlines by reclassifying an offshore worker as an employee, putting the spotlight on the risks of outsourcing. For employers, the compliance stakes are higher than ever. Common outsourcing risks and potential risks—such
10 Smart Steps to Manage Risks of Outsourcing After the Fair Work Ruling Read More »
By Rissa Gatdula-Lumontad As Australian companies increasingly turn to offshore talent to scale, many assume that overseas freelancers operate outside of Australia’s employment laws. But a recent ruling by the Fair Work Commission (FWC) has challenged that assumption—and exposed growing legal and tax risks for companies that engage offshore workers directly without local expertise. In
By Jomer Valencia In the fast-paced and ever-evolving real estate industry, wearing multiple hats is second nature. You’re not just closing deals—you’re juggling property management, lead generation, admin work, content creation, and client communication. It’s a lot. You’ve laid the groundwork and built a strong foundation, but now you’re hitting a wall. The demands are
Outsourcing Real Estate Services: Is It Time to Make the Move? Read More »
By Marcial Wayan In today’s digital world, agility is everything. While digital immigrants had to adapt, digital natives—those born digital and raised on mobile devices and the internet—naturally thrive in tech-driven environments. Filipino professionals, fluent in digital technologies like native speakers, bring the adaptability, critical thinking, and innovation eCommerce businesses need. If you’re looking to
Tap into the Philippines’ Digital Native Workforce Read More »
By Marjorie Maño A lot of companies miss out on the real benefits of outsourcing simply because of how they handle their remote teams. If done right, remote workers can bring tremendous value to a business. Adding remote staff can be a smart move, especially if you want to keep growing even when the economy
Tips for Managing Remote Teams: Best Practices for Success Read More »
By Marcial Wayan The digital world moves fast—fall behind, and you’re left in the dust. Success here isn’t just about mastering the tools; it’s about digital fluency—the power to create, connect, and problem-solve in real time. That’s where the Philippines steps in to give businesses the upper hand. With a strong pool of tech-savvy professionals,
How Digitally Enabled Filipino Talent Drives Global Success Read More »
By Anne Pauline Pangilinan Premier outsourcing solutions provider strengthens its delivery capability with a new Southern Philippines office. Davao City, Philippines – March 25, 2025 – Cloudstaff launched its 14th site in the Philippines and 21st globally, marking a major expansion into Davao City. A Prime Location for Global Growth Davao, one of the largest
Cloudstaff Expands Philippine Footprint with New State-of-the-Art Davao Outsourcing Hub Read More »
By Jomer Valencia Let’s face it, finding the right balance between cost-efficiency and quality can feel like trying to find a needle in a haystack. But what if there was a way to get the best of both worlds? Unveil the potential of Colombia – a South American powerhouse that’s quickly becoming a favorite destination
Why is Colombia your ideal talent hub for Business Process Outsourcing? Read More »
Reinventing Your Business Model: Learn how businesses are navigating major challenges like tech disruptions and shifting customer demands. Discover actionable steps for creating value, optimizing processes, and staying resilient in a fast-changing world. Build flexibility and innovation into your operations—and explore how outsourcing can drive your transformation.
