By Marjorie Maño As your company grows, keeping a record of how to get things done when you offshore business processes is essential. The following short story really highlights why documenting processes is so essential. Once, there was a recital organizer who was excited and anxious at the same time as his performers were preparing
Keep your offshore business processes in tune Read More »
By Marjorie Maño Creativity is one of the most valuable assets that you can give to your customers or clients. Today, more and more businesses are looking to improve their customer engagement by producing creative content that stands out. While adding a creative capacity might not be the first consideration for many companies, having a
Why having fresh minds can help your business grow Read More »
By Marjorie Maño It’s so easy to switch “on” at any time of the day and in any place using the latest technology, but what’s really impressive is how this digital transformation continues to affect business communications. Technology has undoubtedly improved productivity in modern businesses. Companies are continually coming up with new and better ways
How digital transformation changed business communication Read More »
By Marjorie Maño No matter what kind of business you have, creating a clear workflow is an important part of the process—especially when you’re outsourcing. It’s how you can allocate tasks that can be automatically distributed without back-and-forth emails. Relying on regularly email exchanges with your staff to monitor their progress can be a huge
How to develop triggers and establish trust in an outsourced business Read More »
By Marjorie Maño As an outsourcing company with most of our staff in the Philippines, we often get asked the same question: “Why outsource to the Philippines?” In our 15 years of experience, the Philippines is uniquely well-suited to hiring offshore workers for English-speaking companies. This article will cover the top benefits of outsourcing to
Why outsource to the Philippines? Read More »
By Marjorie Maño When outsourcing your business, it is best to choose a reputable organisation with a proven record in delivering effective outsourcing solutions. “You can’t learn anything new until you are open enough to forget everything you think you know” — American art director, designer, and author, James Victore. The best entrepreneurs are the
Tips for adding expertise when outsourcing your business Read More »
By Marjorie Maño Business owners are responsible for ensuring that the working conditions of their employees are safe and conducive to encourage creativity, efficiency, and increase productivity. But what about your outsourced staff? Are you still accountable for ensuring that your offshore team members are working under decent conditions? The short answer is, yes. Workplace
Should you care about the working conditions of your offshore team? Read More »
By Marjorie Maño The younger generation now makes up a significant portion of the workforce, however, some business owners can still be a bit hesitant about outsourcing millennial staff. It’s time that we address the myths and separate fact from fiction—especially when you’re keen on driving business growth. Millennials are sometimes described (unfairly) by older
Busting the myths about outsourcing millennial staff Read More »
By Marjorie Maño In a world where we are connected on social media more than ever before, videos have become the go-to medium for sharing business information. It’s fast, engaging, and easy-to-consume manner make it the perfect channel to connect with your target audience. Most companies now recognise that video needs to be an integral
Creative videos have changed the business landscape Read More »
By Marjorie Maño Must outsourcing be done when your business is struggling, or is it better to outsource when you are seeking to expand and grow your business? Outsourcing can be a daunting prospect. There is usually some trepidation involved. Business owners may not instantly make the outsourcing jump because they’re unsure what’s on the
When is the Right Time to Outsource your Business Process Read More »
By Marjorie Maño When people leave the company, it is common to think that there are a lot of wishful individuals out there who can replace them instantly. But what about after the new staff joins the team, you then find out, unfortunately, that he’s not the right fit? If you are constantly asking yourself
Is it hard to hire the right person? Read More »
By Marjorie Maño Working with a team in another time zone can actually give you a competitive advantage. You can make the most out of your time and finish projects faster. Businesses consider outsourcing for cost savings and increased organisational efficiency. Others purposively consider the Philippines because of its time zone — they understand
How are Time Zones Useful in Outsourcing Read More »
By Marjorie Maño Every business seeks total customer satisfaction. But if you want your business to soar to greater heights, you can’t just leave your clients feeling happy and pleased. You need to turn them into loyal enthusiasts. In today’s outsourcing, while you’re thinking about whether your staff are spending their day doing mundane and
Happy clients aren’t enough — they need to be raving fans Read More »
By Marjorie Maño Cloudstaff believes that providing a healthy work environment for the staff is a good means to show that the organisation cares for its people. A portion of Cloudstaff resources is being invested in health and in creating a fun and healthy work environment for staff. It is our responsibility to ensure that
Healthy work environment for employees promote productivity Read More »
By Marjorie Maño Outsourcing businesses today isn’t just about saving money but getting the best results as well. Achieving this can be quite simple—invest in your people. Leverage their skills and expertise, otherwise, why would you hire them in the first place? People keep moving around due to the constant job offers. With so many
Behind every great outsourced business is a great offshore team Read More »
