General Outsourcing

how_digital_transformation_changed_business_communication

How digital transformation changed business communication

It’s so easy to switch “on” at any time of the day and in any place using the latest technology, but what’s really impressive is how this digital transformation continues to affect business communications. Technology has undoubtedly improved productivity in modern businesses. Companies are continually coming up with new and better ways to solve common

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outsourcing workflow

How to develop triggers and establish trust in an outsourced business

No matter what kind of business you have, creating a clear workflow is an important part of the process—especially when you’re outsourcing. It’s how you can allocate tasks that can be automatically distributed without back-and-forth emails. Relying on regularly email exchanges with your staff to monitor their progress can be a huge mistake. Why? Because

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Cloudstaff professionals working together in front of a laptop with books, documents, and a mug on the table.

Why outsource to the Philippines?

As an outsourcing company with most of our staff in the Philippines, we often get asked the same question: “Why outsource to the Philippines?” In our 15 years of experience, the Philippines is uniquely well-suited to hiring offshore workers for English-speaking companies. This article will cover the top benefits of outsourcing to the Philippines: High

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Tips for adding expertise when outsourcing your business

When outsourcing your business, it is best to choose a reputable organisation with a proven record in delivering effective outsourcing solutions. “You can’t learn anything new until you are open enough to forget everything you think you know” — American art director, designer, and author, James Victore. The best entrepreneurs are the ones that understand

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should_you_care_about_the_working_conditions_of_your_offshore_team

Should you care about the working conditions of your offshore team?

Business owners are responsible for ensuring that the working conditions of their employees are safe and conducive to encourage creativity, efficiency, and increase productivity. But what about your outsourced staff? Are you still accountable for ensuring that your offshore team members are working under decent conditions? The short answer is, yes. Workplace conditions have a

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busting_the_myths_about_outsourcing_millennial_staff

Busting the myths about outsourcing millennial staff

The younger generation now makes up a significant portion of the workforce, however, some business owners can still be a bit hesitant about outsourcing millennial staff. It’s time that we address the myths and separate fact from fiction—especially when you’re keen on driving business growth.   Millennials are sometimes described (unfairly) by older generations as being

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When is the Right Time to Outsource your Business Process

Must outsourcing be done when your business is struggling, or is it better to outsource when you are seeking to expand and grow your business? Outsourcing can be a daunting prospect. There is usually some trepidation involved. Business owners may not instantly make the outsourcing jump because they’re unsure what’s on the other side. They’re

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Happy clients aren’t enough — they need to be raving fans

Every business seeks total customer satisfaction. But if you want your business to soar to greater heights, you can’t just leave your clients feeling happy and pleased. You need to turn them into loyal enthusiasts. In today’s outsourcing, while you’re thinking about whether your staff are spending their day doing mundane and time-consuming tasks or

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