By Marjorie Maño As an outsourcing company with most of our staff in the Philippines, we often get asked the same question: “Why outsource to the Philippines?” In our 15 years of experience, the Philippines is uniquely well-suited to hiring offshore workers for English-speaking companies. This article will cover the top benefits of outsourcing to […]
Why outsource to the Philippines? Read More »
By Marjorie Maño When outsourcing your business, it is best to choose a reputable organisation with a proven record in delivering effective outsourcing solutions. “You can’t learn anything new until you are open enough to forget everything you think you know” — American art director, designer, and author, James Victore. The best entrepreneurs are the
Tips for adding expertise when outsourcing your business Read More »
By Marjorie Maño Business owners are responsible for ensuring that the working conditions of their employees are safe and conducive to encourage creativity, efficiency, and increase productivity. But what about your outsourced staff? Are you still accountable for ensuring that your offshore team members are working under decent conditions? The short answer is, yes. Workplace
Should you care about the working conditions of your offshore team? Read More »
By Marjorie Maño The younger generation now makes up a significant portion of the workforce, however, some business owners can still be a bit hesitant about outsourcing millennial staff. It’s time that we address the myths and separate fact from fiction—especially when you’re keen on driving business growth. Millennials are sometimes described (unfairly) by older
Busting the myths about outsourcing millennial staff Read More »
By Marjorie Maño In a world where we are connected on social media more than ever before, videos have become the go-to medium for sharing business information. It’s fast, engaging, and easy-to-consume manner make it the perfect channel to connect with your target audience. Most companies now recognise that video needs to be an integral
Creative videos have changed the business landscape Read More »
By Marjorie Maño Must outsourcing be done when your business is struggling, or is it better to outsource when you are seeking to expand and grow your business? Outsourcing can be a daunting prospect. There is usually some trepidation involved. Business owners may not instantly make the outsourcing jump because they’re unsure what’s on the
When is the Right Time to Outsource your Business Process Read More »
By Marjorie Maño When people leave the company, it is common to think that there are a lot of wishful individuals out there who can replace them instantly. But what about after the new staff joins the team, you then find out, unfortunately, that he’s not the right fit? If you are constantly asking yourself
Is it hard to hire the right person? Read More »
By Marjorie Maño Working with a team in another time zone can actually give you a competitive advantage. You can make the most out of your time and finish projects faster. Businesses consider outsourcing for cost savings and increased organisational efficiency. Others purposively consider the Philippines because of its time zone — they understand
How are Time Zones Useful in Outsourcing Read More »
By Marjorie Maño Every business seeks total customer satisfaction. But if you want your business to soar to greater heights, you can’t just leave your clients feeling happy and pleased. You need to turn them into loyal enthusiasts. In today’s outsourcing, while you’re thinking about whether your staff are spending their day doing mundane and
Happy clients aren’t enough — they need to be raving fans Read More »
By Marjorie Maño Cloudstaff believes that providing a healthy work environment for the staff is a good means to show that the organisation cares for its people. A portion of Cloudstaff resources is being invested in health and in creating a fun and healthy work environment for staff. It is our responsibility to ensure that
Healthy work environment for employees promote productivity Read More »
By Marjorie Maño Outsourcing businesses today isn’t just about saving money but getting the best results as well. Achieving this can be quite simple—invest in your people. Leverage their skills and expertise, otherwise, why would you hire them in the first place? People keep moving around due to the constant job offers. With so many
Behind every great outsourced business is a great offshore team Read More »
By Marjorie Maño Cloudstaff parties are a way to reward our hard-working staff for an incredible year. It is a chance to get together, relax, enjoy world-class entertainment Entertainment, prizes, food, venues—costs add up quickly and there is so much work to do, but we consider our staff events an essential part of our corporate
A Cloudstaff experience: Much more than just a party Read More »
By Marjorie Maño High-speed internet connectivity is a critical part of a successful BPO experience. No other Philippine BPO matches our connectivity or network support. We built our network to be fast, secure and reliable because that is what our customers need. When we first started Cloudstaff, we followed a simple principle that everything had
Slow internet means productivity loss for your offshore team Read More »
By Marjorie Maño Keep your in-house staff close and your offshore team closer—a powerful motto that can increase the chances of doing outsourcing successfully. Entrepreneurs who want to lower their labour costs or gain access to a more talented workforce often decide to move tasks offshore. But no matter what their reason is, one way
Bringing shores together Read More »
By Marjorie Maño A number of time management tips have been spreading like wildfire and are aimed at helping busy people like entrepreneurs in managing their responsibilities. But what really is a successful and effective time management? Before running a business, there are usually a couple of things that needed to be considered and a
Time Management Tips: Getting More Done in a Business Day Read More »
