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Why Your Organization Needs a Global Workforce

In recent years, businesses have experienced labor shortages and this has worsened due to the effects of the COVID-19 pandemic. Organizations are struggling to find the best people for key roles they need to keep their operations running smoothly – resulting in increased costs, lower productivity, and slower growth.

The biggest challenges in staffing and recruitment include:

  • Finding the right people with the right qualifications for the right role
  • Retaining their top talent
  • Tight labor market, and
  • Creating a workforce that is both diverse and inclusive

Successful businesses have turned to outsourcing to access the broadest possible range of talent around the world to effectively fill positions with highly qualified individuals, especially in highly competitive markets.

This way, they augment their critical skill gaps and enhance their competitiveness to stay ahead of the curve.

But what is a global workforce?

A global workforce is composed of employees from different countries, cultures, and backgrounds who work together to drive business growth. Remote work setup is now possible thanks to the advancement of technology and communication. 

The rise of the global workforce is changing the way we work. It gives businesses an efficient way to access the right people they need to succeed. By embracing this, organizations can stay competitive, drive innovation, and access a wider pool of talent.

One of the best known ways to acquire a global workforce is through outsourcing.

How can outsourcing a global workforce help you?

  1. You’re not confined in a physical office

Thanks to advanced technology and communication, geological boundaries are no longer a problem when it comes to hiring the best talent. 

Growing businesses often have limited space and resources, making it difficult for them to accommodate the needs of their increasing staff members. If staff are required to work in a specific location, it limits their flexibility and mobility.

If a business decides to acquire an outsourced remote team, it will help them to successfully navigate the frequent changes in demand. They can easily adjust their workforce size up or down, as required.

  1. It gives you the ability to operate 24/7

To stay ahead in an ever-changing market, being able to provide round-the-clock services and support to your customers can give you a significant competitive advantage.

Partnering with an outsourcing company allows you to make it possible. For instance, an outsourcing provider offers a team in a different time zone. The said team will be able to provide customer support after your regular business hours. This allows you to enhance customer experience since your offshore staff can give them support whenever they need it.

Having a flexible and scalable workforce helps you quickly respond to demand changes and readjust your operations accordingly.

  1. Access to wider pool of talent with varying skill sets

Businesses nowadays are no longer limited with candidates within the radius of their offices. They can now access the talent they need wherever in the world they are, allowing them to choose from a wider selection of excellent professionals.

By having staff in different regions, businesses do not just reduce physical restrictions. It also opens up opportunities to expand their customer base. This way, they can effectively reach a wider audience and target new markets, making it easier for them to drive growth and increase revenue.

  1. Increased cost savings

To remain competitive, businesses are always looking for innovative ways to cut costs while improving efficiency.

Through leveraging a global workforce, businesses can take advantage of lower labor costs in different regions due to less expensive cost of living. Take note: low costs don’t always mean low quality work. In fact, outsourced staff can be as – or more – skilled and effective as your in-house employees. 

As mentioned earlier, embracing an offshore team eliminates the overly extensive use of office space, including the need for costly investments such as specialized equipment since organizations can utilize their outsourcing partner’s expertise and infrastructure. It frees up valuable resources that companies can use for more strategic initiatives.

Outsourcing isn’t just a call center

It’s true that outsourcing is widely associated with call centers since their industry is one of the most commonly outsourced. However, hiring offshore staff is more than that, it is only a piece of a much larger puzzle.

While call centers are certainly a part of the industry, outsourcing is a much broader concept. It also covers a wide range of functions, including finance, IT, marketing, HR, and so much more.

Want to know more about outsourcing?

Cloudstaff has been helping organizations build their global workforce for over a decade. To learn more about outsourcing and how your business can benefit from it, feel free to contact us today and we will be happy to walk you through it.