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US Hiring Guide for Real Estate Support

Hiring Guide for Real Estate Support in Charlotte

Realtors spend about 36% of their week on admin tasks, with over 30% devoting up to half of their work hours to similar activities.

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How much time do realtors like you spend on admin tasks?

Did you know the average knowledge worker, including realtors, spends around 36% of their week on small administrative tasks? Additionally, over 30% dedicate between a quarter and half of their work hours to similar tasks. That’s a significant amount of time spent on admin work that could be better utilized for more critical aspects of their business.

As a result, many realtors in the U.S. are increasingly turning to outsourcing for reliable real estate support to manage these administrative duties. If you are considering this option, it is essential to choose a remote staff provider who operates ethically, fosters a strong community and culture, and prioritizes data security. Ensure they have stringent endpoint security measures, are ISO certified, and possess comprehensive Business Continuity Plans. This way, you can have peace of mind knowing that your operations and data are safeguarded. 

When hiring for a Real Estate Support role, you want to make sure they’re well-rounded and skilled in key areas. Here’s what to look for:

  • Real estate VA support: They should handle everyday tasks like scheduling, data entry, and managing client communications efficiently, knowing the ins and outs of the real estate business process. This position serves real estate professionals by assisting with time-consuming responsibilities to keep everything organized and running smoothly.
  • Property management: Experience managing property issues such as repairs, tenant relations, and leases is crucial. Property managers should be highly organized to ensure compliance with real estate laws and support the real estate department. Assisting property managers with these responsibilities helps streamline operations and ensure professional service for existing and potential clients alike.
  • Knowledge of real estate laws: Your real estate VA needs a good grasp of real estate regulations to ensure all your dealings are above board, from listings to final sale and finance requirements. This knowledge supports both sellers and agents in meeting industry expectations.
  • Market analysis: They should provide insights into market trends and property values to inform your investment choices. This assistance can be essential for marketing campaigns aimed at potential buyers or renters.
  • Market research: It’s important they can dig into market data to identify opportunities and understand customer needs. Real estate VAs can help gather feedback and insights into what clients expect, guiding more tailored marketing assets.
  • Property listings: Effective management of your property listings, with appealing descriptions and visuals, can attract the right buyers or renters. Real estate support staff contribute to listing reviews and updating site information, ensuring your properties are up-to-date on websites and marketing channels.
  • Proficiency in real estate support software: Candidates must be comfortable using top real estate support tools such as Dotloop, BoomTown, Zillow Premier Agent, Propertybase, or Docusign. Familiarity with these tools allows for seamless assistance with accounting, contacts, schedules, and lead tracking.
  • Other nice-to-haves of Real Estate Support Charlotte Professionals: In addition to the required skills, there are several soft skills that can enhance the effectiveness of a real estate virtual assistant in Charlotte. Strong organization skills to manage schedules, tasks, and multiple responsibilities efficiently, Excellent ability to prioritize and meet expected deadlines, ensuring timely delivery of services, Strong communication skills to maintain professional contact with clients, potential clients, and agents, A keen attention to detail, so important information, from house listings to website content, is never overlooked, Proactive in reviewing documents and ensuring nothing is left to forget, especially when it comes to selling or managing properties and A flexible approach to help hire the right professionals or handle tasks related to park and property management.

A guide to interviewing Charlotte Real Estate Support Specialists: What to ask in a job interview

When interviewing Real Estate Support, you’ll want to gauge their technical know-how and cultural fit within the real estate industry. Here are some essential questions to ask:

  • In your opinion, what’s the most challenging aspect of working for real estate firms?
  • Can you discuss your communication style and the strategies you use to ensure that everyone involved in real estate transactions is on the same page?
  • How do you handle overseeing multiple properties at the same time?
  • What software or tools are you most comfortable using for real estate transactions and management?
  • How do you stay in the loop with the latest updates and trends in the real estate business?
  • How do you manage scheduling and appointments as a real estate virtual assistant?
  • What measures do you take to ensure your work is of the highest quality?
  • How do you manage contact lists and build rapport with potential clients?
  • How do you ensure that financial matters, such as invoicing and handling money, are managed accurately?
  • How do you handle tasks related to managing outdoor properties or parks?
  • How do you handle technical issues as a remote worker? 
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How much does outsourcing for a Charlotte Real Estate Support role cost?

The cost of Real Estate Support varies depending on their location, experience, and skills.

If you’re thinking of hiring locally in Charlotte, remember it’s not just the salary, but also additional expenses. These include health insurance, retirement benefits, and office space rent in Charlotte, which might increase your total cost by at least 30%.

Using platforms like Seek, Monster.com, and LinkedIn, as well as involving top recruitment firms like Hays, can increase hiring costs by up to 20% of the first-year salary.

Alternatively, consider outsourcing to places like the Philippines, Colombia, and India to potentially save a lot. The costs for outsourcing vary based on the role and experience level. Check out Cloudstaff’s Teambuilder for potential hiring savings.

Tapping into outsourced talent makes expanding your customer service team smooth and affordable. You’ll access a global pool of experts without the hefty overheads of local hiring.

Steps to outsourcing Real Estate Support with Cloudstaff

Here’s how Cloudstaff streamlines the hiring process for Real Estate Support, making your life a lot easier:

Onboarding & training Real Estate Support at Cloudstaff, your Employer of Record

Thinking about outsourcing for your Charlotte business? At Cloudstaff, we simplify the complexities like payroll, taxes, and compliance in the Philippines, Colombia, and India. This means you can focus on managing your Real Estate Support without the headaches.

We also make sure to find team members who not only speak English fluently but also match well with Charlotte’s work culture. Our recruitment helps you assess both their technical abilities and cultural alignment.

Once on board, we ensure your new remote team members integrate smoothly. We set clear goals, provide industry training, and use a supportive US-style management approach. Our Client Growth Partners keep things running smoothly with regular check-ins, providing extra support when you expand or during those crucial first weeks.

What makes Cloudstaff’s remote staffing solutions different from other outsourcing models?

When it comes to outsourcing, Cloudstaff stands out with a unique take on remote staffing.

Cloudstaff’s remote staffing solutions 

Ethical outsourcing 

  • Committed to safety, employee growth, and a celebrated work culture 
  • Transparent pricing, and comprehensive benefits 
  • Robust Business Continuity Planning (BCP) 

#1 Workplace

  • Your trusted co-pilot to find the best talent 
  • Our recruitment experts offer access to over 700,000 skilled remote professionals worldwide, supported by our comprehensive Cloudstaff Academy 

Operational brilliance 

  • Dedicated to your remarkable growth, our Client Growth Partners are always there for you whenever you need them
  • We provide exceptional staff, mobilize teams, and manage performance to move your business forward 

Enterprise-grade outsourcing 

  • Significant investment in advanced technology and platforms 
  • Unrivaled security features tailored for enterprise need 
  • Leading-edge in tech-enabled solutions with top-tier remote work technology and AI talent augmentation 
  • We have a Google-alum Chief AI Officer who is advancing our proprietary AI to enhance matching accuracy, ensure a private generative AI environment for secure staff usage, and develop specialized AI toolkits for various industries.

Other outsourcing models 

Direct contracting 

  • Compliance issues due to legal concerns 

Freelance hiring 

  • Tax obligations not met 
  • Lack of full-time commitment 

Traditional outsourcing 

  • Ethical considerations 
  • Potential business risks 
  • Limited post-sales support 

Establishing a local entity

  • Initial investment requirement of approximately $250k 
  • Additional considerations for local equipment procurement 
  • Necessitates investment in local human resources and cultural integration
  • Local bureaucratic hurdles
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Keeping your best Real Estate Support in your Charlotte business isn’t just about seeing their skills

It’s about making them feel valued and engaged. Try to put them first. Spice up their work life with perks, rewards, opportunities for growth, fun events, and a good work-life balance. This shows that you genuinely care and value them beyond just what they can do.

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Check out how you can save up to 70% vs traditional hiring costs with our TEAM BUILDER.

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Stuck with hiring troubles and budget limits?

Let’s team up and find the ideal Real Estate Support to help your business thrive.

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Just answer a few quick questions, and we’ll find the perfect Real Estate Support for you.