Thought Leadership

By Jose De Soto Garcia   A client calls you after their return is done and the books are clean, and nothing needs fixing. Then they ask a question you may not have heard as often before: “What should we do next year?”   Clients still want accurate books and a clean tax return. But many

By Jamar Mitchell  For years, global staffing has been viewed as a cost-saving arrangement. Companies turn to dedicated offshore teams to reduce expenses, while providers promote their services as a more affordable option than hiring locally. This reasoning is still valid, but it is no longer the only reason debt buyers are looking at global

By David Levy  California just sent a bill to Governor Gavin Newsom’s desk and it’s worth paying attention to.   Senate Bill 574 isn’t a law yet. But once enacted, it will set requirements for attorneys using generative AI, including restrictions on entering confidential or nonpublic information into AI systems.  With AI playing an increasingly important

By Aaron Anaya  The Federal Trade Commission began the process of considering new rules this spring aimed at addressing potentially unfair or deceptive fee practices in rental housing, and it’s worth paying attention to.    The agency issued an Advance Notice of Proposed Rulemaking (ANPRM) and sought public comments on whether a rule is needed, with the goal of making pricing

By Toby Longhurst  How can organisations improve employee AI adoption in the workplace? Managers play a central role by creating the confidence, time, and support teams need to use AI in everyday work. This article explores how NEON helps leaders and employees build AI readiness together across a global workforce.    Why AI Use Often Stalls  Most leaders assume the barrier to AI adoption is

By Macon Albertson   I opened ChatGPT and typed a straightforward question: What does California’s 2027 minimum wage and exempt salary threshold increase actually require employers to do before January 1? The answer came back accurate on the numbers. It said almost nothing about the work behind them. After twenty-five years in staffing, that is the gap I have learned to watch for.

By Monika Simpson  Since taking on the Financial Services vertical for APAC, my conversations with accounting and advisory leaders across Australia keep coming back to the same two dates: 1 July 2027 and 1 July 2028.  Both relate to changes announced in the 2026-27 Federal Budget around capital gains and discretionary trusts.  The technical detail matters, but there

By Ivan Popic    When I talk with US executives about what’s actually frustrating them about their extended teams, three things come up almost every time.   The first is what I’ve started calling the ping-pong effect: a question sent at 3 p.m. Eastern that doesn’t get answered until the next business day, because the person who could answer it just clocked out for the evening. The second

By Alison Newman  Businesses building virtual teams today are looking for people who can step straight into their workflows and use modern AI tools from day one. How well AI is woven into daily work has become one of the clearest signals of team quality, and clients notice it in how a team performs, not in how that capability gets

By Jagadish Kushalappa A US operations leader asked me last month why his company should still look at building a team in India in 2026, now that cost savings alone don’t feel like a strong enough reason. It’s a fair question, and I hear versions of it often from leaders across the US, Australia and UK. The honest answer is that cost has

By Juan Torres   For the past few years, the conversation with US law firms exploring Colombia has centered on whether nearshore legal support actually works. That question has largely been answered. Firms across employment law, healthcare, and financial services have built stable, long-tenured legal support teams in Bogotá, and the model has moved from pilot program to standard practice

By Macon Albertson   Every year, a US company tries Colombia for the first time, hits a rough quarter, and writes off the whole idea. The story that gets told afterward almost always blames the country. In twenty-five years building staffing organizations across the US, I have rarely seen that hold up. The plan the company walked in with