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Genesis

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Genesis

Tech Support

Genesis has over 13 years of experience in customer service, sales, and technical support across telecommunications and consumer/business sectors. Proficient in technical troubleshooting, Genesis excels in problem-solving and optimizing system performance. With strong communication skills, Genesis reliably meets SLA commitments and maintains high client satisfaction. Award-winning for customer service and sales performance, Genesis demonstrates adaptability and innovation in cross-functional roles.

JX-382933
  • Client Communication
  • Technical Troubleshooting
  • Problem Solving
  • SLA Compliance
  • Sales Advocacy
  • Email and Chat Support
  • Hardware Assembly
  • Server Management
  • Root Cause Analysis
  • First Contact Resolution

Here’s what people are saying

Tyler Jones
Director of Finance
One, Inc.

Tyler Jones

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Partner
Klein Hall

Tim Gavin

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