Click here to view other Ready Talent
Helen Grace
Voice (CSR) Specialist
12 years of experience
Grace is an adept Customer Service Representative with over 12 years of experience in BPO, handling roles in billing, sales, and customer support. She excels in verbal and written communication and problem-solving, showing strong organizational skills. Her industry-specific knowledge in financial services and ability to mentor team members highlight her leadership potential and adaptability. Grace is particularly skilled in claim resolution and email management, aligning well with roles that demand innovation and leadership.
| JX-901453 |
What I Bring to the Table
- Customer Service
- Communication Skills
- Claim/Dispute Resolution
- Email Management
- Time Management
- Problem-Solving
- Adaptability
- Financial Compliance
- Mentoring/Coaching
- Sales and Retention
Here’s what people are saying
“With Cloudstaff we were able to find higher caliber candidates – either candidates with more experience or more professional. We’ve been really happy with the process.”
Tyler Jones
Director of Finance
One, Inc.
“The experience has been phenomenal. The quality of the candidates has been outstanding. The team here is very hard-working and dedicated to the company.”
Tim Gavin
Partner
Klein Hall
