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Jeric
Voice (CSR) Specialist
9 years of experience
Jeric brings a robust 9-year career in customer service and leadership within the BPO industry. With expertise in data analysis, team management, and legal services, Jec excels in fostering operational excellence and driving client satisfaction. Proficient in CRM systems, softphones, and MS Office, he demonstrates adaptability and problem-solving skills. His strong communication and time management capabilities enable effective collaboration and training, positioning him as a catalyst for growth and innovation in dynamic environments.
| JX-278157 |
What I Bring to the Table
- Team Leadership
- Handling Inquiries
- Problem-Solving
- Communication
- Time Management
- Adaptability
- Root Cause Analysis
- Microsoft Office and Google Apps proficiency
- CRM and Client Ticketing Systems
- Effective Oral and Written Communication
Here’s what people are saying
“With Cloudstaff we were able to find higher caliber candidates – either candidates with more experience or more professional. We’ve been really happy with the process.”
Tyler Jones
Director of Finance
One, Inc.
“The experience has been phenomenal. The quality of the candidates has been outstanding. The team here is very hard-working and dedicated to the company.”
Tim Gavin
Partner
Klein Hall
