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Marja
Voice (CSR) Specialist
5 years of experience
Marja possesses over five years of experience in customer service, quality coaching, and training within the IT/software and BPO industries. She demonstrates strong leadership and a solution-oriented mindset, excelling in developing teams and optimizing performance. Marja is adept at training, coaching, and managing both team dynamics and customer relationships. Her technical skills and accountability, coupled with industry knowledge, empower her to adapt, innovate, and lead effectively.
JX-228050
What I Bring to the Table
- Customer Service
- Training & Development
- Quality Coaching
- Team Leadership
- Problem Solving
- Communication
- Sales Support
- Process Improvement
- Adaptability
- Technical Support
Here’s what people are saying
“With Cloudstaff we were able to find higher caliber candidates – either candidates with more experience or more professional. We’ve been really happy with the process.”
Tyler Jones
Director of Finance
One, Inc.
“The experience has been phenomenal. The quality of the candidates has been outstanding. The team here is very hard-working and dedicated to the company.”
Tim Gavin
Partner
Klein Hall
