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Randall

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Randall

Voice (Sales) Specialist

Randall has 12.5 years of professional experience, including 9.5 years in the BPO industry, specializing in customer service, leadership, and business development. As a Subject Matter Expert at Sutherland, he excels in resolving customer concerns, providing sales recommendations, and upskilling representatives. Additionally, he has experience in business development, account management, and data management, with advanced skills in Microsoft Excel and HubSpot.

JX-78974

  • Leadership and SME expertise.
  • Customer service and issue resolution.
  • Business development and account management.
  • Advanced data management and reporting.
  • Proficiency in Microsoft Excel and HubSpot.

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