Illustration of a house with a tree, bushes, clouds, and a heart in in it. It reads: "Supporting communities through outsourcing"

Supporting communities through outsourcing

Outsourcing has become an increasingly popular business model. It enables businesses to offshore tasks to other companies or countries to reduce costs, improve efficiency and increase their focus on core operations.

However, outsourcing not only benefits businesses. It also helps communities where the outsourcing companies operate. In this blog, we’ll explore how offshoring helps communities, specifically how Cloudstaff supports the communities it works with.

Who is Cloudstaff?

Cloudstaff is a leading outsourcing provider with offices in Australia, the US, the UK and the Philippines. It specialises in providing a range of outsourcing services to global businesses, including: 

  • Travel and hospitality
  • Accounting and finance
  • IT support and software development
  • Customer service
  • Marketing and design
  • And so much more…

Cloudstaff was established in 2005 and has had a goal of making a positive impact on the communities it works with ever since.

Economy and above average wages

Cloudstaff pays generous wages to its employees, well above the going market rate. This gives employees the opportunity to have a much better standard of living than they might have had otherwise. 

Additionally, the company offers a range of benefits, including:

  • Health insurance
  • Paid leave
  • Retirement plans
  • On-site medical and child care
  • State-of-the-art facilities
  • Cutting-edge technology, tools and software

These benefits help employees build a more secure future for themselves and their families. It also has a positive ripple effect on the wider community, as these employees will have more disposable income to spend, which will help support local businesses.

Developing skilled workforces

Cloudstaff offers continuous training and support to all of its employees through Cloudstaff Academy. It helps upskill their abilities and broadens their experience with international companies. 

What is Cloudstaff Academy?

Cloudstaff Academy is an educational and training program offered by Cloudstaff. Our Academy provides training and skills development to individuals who are interested in pursuing a career in the outsourcing industry – or those who want to enhance their skills in a specific field.

The courses offered by the Academy cover a wide range of topics, including:

  • Customer service
  • Technical support
  • Accounting and finance
  • Marketing and more

The academy’s training programs are designed to help people gain the necessary knowledge and skills required to succeed. We use a combination of online learning materials, virtual classrooms and practical training to provide a comprehensive learning experience.

We recognise that our employees are the lifeblood of our organisation and we love investing in their professional development. It helps create a pool of highly skilled people in the local community, which can only be a good thing for the region’s economy. Additionally, it means Cloudstaff’s clients can rely on high-quality work from their outsourced team.

Building community ties

We’ve built strong community ties since we were established. Cloudstaff is committed to supporting the communities we operate in and regularly fund, sponsor and host various events throughout the year.

These events range from: 

  • Charity events, such as feeding programs, holiday drives and school supply donations
  • Awards ceremonies to recognise achievement
  • Job fairs 

Cloudstaff employees are actively encouraged to bring family and friends to these events, which helps create a sense of community and belonging.

Support global communities with Cloudstaff

Outsourcing has many business benefits, but it also helps disadvantaged communities strive. It allows businesses to reduce costs, improve efficiency and productivity, and focus on business-critical objectives. 

Meanwhile, outsourcing providers, like Cloudstaff, help create jobs, provide generous wages and upskill their workforce, helping to build a skilled workforce and support the local economy. 

Additionally, by building strong local community ties, outsourcing providers can create a sense of community and belonging, which is beneficial for everyone involved. In short, outsourcing helps create a better future for businesses and communities alike.

Learn how your business can achieve its growth targets or expand into new markets while helping support local communities by contacting our team.