By Marjorie Maño Outsourcing is an important and effective growth strategy for businesses around the world, but there are a few pitfalls that you should watch out for. Follow these tips and avoid the most common outsourcing mistakes that businesses make. Common outsourcing mistakes and how to avoid them 1. You treat your outsourcing staff […]
By Marjorie Maño With lower costs of living and cheaper labor, many top executives choose to outsource to the Philippines. But minimizing company expenses is not the only thing you can do. There are many more reasons why the country is an excellent location to expand your business. Saving money is often the first thing
What makes businesses want to outsource to the Philippines? Read More »
By Marjorie Maño One great way to grow your business is by strengthening your workforce. If you want to find some of the best outsourced talent, then look no further than the Philippines. It’s easy to outsource any role you need for your business. From HR and accountants to designers and developers, there’s a massive
Diving into a pool of outsourced talent in the Philippines Read More »
By Marjorie Maño Talk to any successful business owner, and chances are they will tell you that one of the keys to their success is having staff who enjoy their work. This is why the happiness of employees is amongst the top priorities for business owners today. But what are the things that can really
10 ways to attract staff that will get you the customers you need Read More »
By Marjorie Maño Browsing your social media accounts is not just a recreational activity. Social media is now an integral part of many businesses. If you’re not online, how else will you reach your audience who are surfing the internet every single day? Businesses should be where the customers are. Not a day goes by
Are you on social media? Quit ghosting around and start building your online presence Read More »
By Marjorie Maño It’s so easy to switch “on” at any time of the day and in any place using the latest technology, but what’s really impressive is how this digital transformation continues to affect business communications. Technology has undoubtedly improved productivity in modern businesses. Companies are continually coming up with new and better ways
How digital transformation changed business communication Read More »
By Marjorie Maño Creating branded materials and giving careful consideration to how your company presents itself is great for business. But for many business owners, professional level marketing and content creation is not their core strength. There’s no doubt that as a business owner, you’re capable of getting things done. You’ve already proven that by
The best business strategy to boost your brand image Read More »
By Marjorie Maño Let’s face it, it’s not easy to deliver seamless customer service. You don’t even know who you’re going to deal with from day to day. But ultimately, customer service all comes down to what kind of experience you give to people. No matter how amazing your customer service agents are, you can’t
Customer service is more than just transactions, it’s about human experience Read More »
By Marjorie Maño Seeking a long-term relationship doesn’t only apply when looking for a life partner. People also seek long-term relationship business, and both have one thing in common—ending up with the wrong partner will set you up for a world of distress. Outsourcing helps companies focus on developing growth strategies and increasing profitability. However,
Want a long-term relationship? Find the right outsourcing partner Read More »
By Marjorie Maño As your company grows, keeping a record of how to get things done when you offshore business processes is essential. The following short story really highlights why documenting processes is so essential. Once, there was a recital organizer who was excited and anxious at the same time as his performers were preparing
By Marjorie Maño Creativity is one of the most valuable assets that you can give to your customers or clients. Today, more and more businesses are looking to improve their customer engagement by producing creative content that stands out. While adding a creative capacity might not be the first consideration for many companies, having a
Why having fresh minds can help your business grow Read More »
By Marjorie Maño It’s so easy to switch “on” at any time of the day and in any place using the latest technology, but what’s really impressive is how this digital transformation continues to affect business communications. Technology has undoubtedly improved productivity in modern businesses. Companies are continually coming up with new and better ways
How digital transformation changed business communication Read More »
By Marjorie Maño No matter what kind of business you have, creating a clear workflow is an important part of the process—especially when you’re outsourcing. It’s how you can allocate tasks that can be automatically distributed without back-and-forth emails. Relying on regularly email exchanges with your staff to monitor their progress can be a huge
How to develop triggers and establish trust in an outsourced business Read More »
By Marjorie Maño As an outsourcing company with most of our staff in the Philippines, we often get asked the same question: “Why outsource to the Philippines?” In our 15 years of experience, the Philippines is uniquely well-suited to hiring offshore workers for English-speaking companies. This article will cover the top benefits of outsourcing to
By Marjorie Maño When outsourcing your business, it is best to choose a reputable organisation with a proven record in delivering effective outsourcing solutions. “You can’t learn anything new until you are open enough to forget everything you think you know” — American art director, designer, and author, James Victore. The best entrepreneurs are the
Tips for adding expertise when outsourcing your business Read More »
