General Outsourcing

Are you on social media? Quit ghosting around and start building your online presence

Are you on social media? Quit ghosting around and start building your online presence

By Marjorie Maño Browsing your social media accounts is not just a recreational activity. Social media is now an integral part of many businesses. If you’re not online, how else will you reach your audience who are surfing the internet every single day? Businesses should be where the customers are. Not a day goes by

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Professionals having a virtual meeting with 2 people on separate screens. The other screens show graphs and Cloudstaff logo.

How digital transformation changed business communication

By Marjorie Maño It’s so easy to switch “on” at any time of the day and in any place using the latest technology, but what’s really impressive is how this digital transformation continues to affect business communications. Technology has undoubtedly improved productivity in modern businesses. Companies are continually coming up with new and better ways

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The best business strategy to boost your brand image

The best business strategy to boost your brand image

By Marjorie Maño Creating branded materials and giving careful consideration to how your company presents itself is great for business. But for many business owners, professional level marketing and content creation is not their core strength.  There’s no doubt that as a business owner, you’re capable of getting things done. You’ve already proven that by

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Customer service is more than just transactions, it’s about human experience

Customer service is more than just transactions, it’s about human experience

By Marjorie Maño Let’s face it, it’s not easy to deliver seamless customer service. You don’t even know who you’re going to deal with from day to day. But ultimately, customer service all comes down to what kind of experience you give to people. No matter how amazing your customer service agents are, you can’t

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happy outsourcing partner

Want a long-term relationship? Find the right outsourcing partner

By Marjorie Maño Seeking a long-term relationship doesn’t only apply when looking for a life partner. People also seek long-term relationship business, and both have one thing in common—ending up with the wrong partner will set you up for a world of distress. Outsourcing helps companies focus on developing growth strategies and increasing profitability. However,

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how_digital_transformation_changed_business_communication

How digital transformation changed business communication

By Marjorie Maño It’s so easy to switch “on” at any time of the day and in any place using the latest technology, but what’s really impressive is how this digital transformation continues to affect business communications. Technology has undoubtedly improved productivity in modern businesses. Companies are continually coming up with new and better ways

How digital transformation changed business communication Read More »

outsourcing workflow

How to develop triggers and establish trust in an outsourced business

By Marjorie Maño No matter what kind of business you have, creating a clear workflow is an important part of the process—especially when you’re outsourcing. It’s how you can allocate tasks that can be automatically distributed without back-and-forth emails. Relying on regularly email exchanges with your staff to monitor their progress can be a huge

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Hands stacking nine pieces of blocks. Each of them has a print of corporate person and the final piece has Cloudstaff logo.

Tips for adding expertise when outsourcing your business

By Marjorie Maño When outsourcing your business, it is best to choose a reputable organisation with a proven record in delivering effective outsourcing solutions. “You can’t learn anything new until you are open enough to forget everything you think you know” — American art director, designer, and author, James Victore. The best entrepreneurs are the

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should_you_care_about_the_working_conditions_of_your_offshore_team

Should you care about the working conditions of your offshore team?

By Marjorie Maño Business owners are responsible for ensuring that the working conditions of their employees are safe and conducive to encourage creativity, efficiency, and increase productivity. But what about your outsourced staff? Are you still accountable for ensuring that your offshore team members are working under decent conditions? The short answer is, yes. Workplace

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