General Outsourcing

should_you_care_about_the_working_conditions_of_your_offshore_team

Should you care about the working conditions of your offshore team?

By Marjorie Maño Business owners are responsible for ensuring that the working conditions of their employees are safe and conducive to encourage creativity, efficiency, and increase productivity. But what about your outsourced staff? Are you still accountable for ensuring that your offshore team members are working under decent conditions? The short answer is, yes. Workplace […]

Should you care about the working conditions of your offshore team? Read More »

busting_the_myths_about_outsourcing_millennial_staff

Busting the myths about outsourcing millennial staff

By Marjorie Maño The younger generation now makes up a significant portion of the workforce, however, some business owners can still be a bit hesitant about outsourcing millennial staff. It’s time that we address the myths and separate fact from fiction—especially when you’re keen on driving business growth.   Millennials are sometimes described (unfairly) by older

Busting the myths about outsourcing millennial staff Read More »

Happy professionals having a celebration with big smiles on their faces while throwing their hands in the air.

Happy clients aren’t enough — they need to be raving fans

By Marjorie Maño Every business seeks total customer satisfaction. But if you want your business to soar to greater heights, you can’t just leave your clients feeling happy and pleased. You need to turn them into loyal enthusiasts. In today’s outsourcing, while you’re thinking about whether your staff are spending their day doing mundane and

Happy clients aren’t enough — they need to be raving fans Read More »

offshore team

Behind every great outsourced business is a great offshore team

By Marjorie Maño Outsourcing businesses today isn’t just about saving money but getting the best results as well. Achieving this can be quite simple—invest in your people. Leverage their skills and expertise, otherwise, why would you hire them in the first place? People keep moving around due to the constant job offers. With so many

Behind every great outsourced business is a great offshore team Read More »

internet connectivity

Slow internet means productivity loss for your offshore team

By Marjorie Maño High-speed internet connectivity is a critical part of a successful BPO experience. No other Philippine BPO matches our connectivity or network support. We built our network to be fast, secure and reliable because that is what our customers need. When we first started Cloudstaff, we followed a simple principle that everything had

Slow internet means productivity loss for your offshore team Read More »

bringing shores together

Bringing shores together

By Marjorie Maño Keep your in-house staff close and your offshore team closer—a powerful motto that can increase the chances of doing outsourcing successfully. Entrepreneurs who want to lower their labour costs or gain access to a more talented workforce often decide to move tasks offshore. But no matter what their reason is, one way

Bringing shores together Read More »

Timehack

Time hack: Minding your time

By Marjorie Maño Why do we need to manage our time? Why should we care about time management? Why is work-life balance necessary? Time management is the ability to use one’s time effectively or productively at work and all other aspects of our life. Time management is easier said than done, but just like anything

Time hack: Minding your time Read More »

Google Assistant

Nothing beats purpose

By Marjorie Maño Google has recently announced some interesting updates to the Google Assistant for which aid users with their day-to-day tasks. Google Assistant is now capable of continuing conversations. Sundar Pichai, Google’s CEO, described his vision of Google Assistant feeling flawless to the end user. As a result, the device is employing more and

Nothing beats purpose Read More »