How safe is your data when you outsource tasks offshore

Data Security When Outsourcing

Can you ensure your data security when outsourcing? What levels of protection should you expect from your outsourcing provider? Cloudstaff examines outsourcing and data security – because keeping your intellectual property safe is a priority.

Data security is often a key concern when beginning an outsourcing journey. Especially for roles that require handling sensitive information, financial transactions and in high-trust industries. 

In most cases, businesses don’t have direct control over the security policies of their outsourced operations. When choosing an outsourcing partner, knowing their physical and cyber security measures is a must to ensure your sensitive information is in good hands.

Cloudstaff data security measures

At Cloudstaff, we take your data privacy seriously and offer enterprise-grade security with additional enhanced security measures available to meet your business’s needs.

For us, data protection begins before a computer is even turned on. It involves having secure locations with surveillance cameras, deployment of guards and patrols, biometrics and alarm systems. All employees are thoroughly screened to help verify employment records, confirm credentials and ensure they pass criminal history checks before hiring. 

We ensure that we have our clients’ confidence through stringent security implementations at all times  – ensuring their data is safe and to prevent breaches or loss. 

We  conduct regular software updates, implement comprehensive encryption measures and have a dedicated firewall to provide an added layer of security. This firewall reduces risk with a VPN which gives you full control over all devices and allows you to set allowed data transfer policies. 

Cloudstaff Vault

Designed by technology experts to accommodate customers working with highly confidential data – such as banking details, medical records, credit card transactions, and legal documents, Cloudstaff Vault features a dedicated, high-security for compliance peace of mind.

Key features of Cloudstaff Vault include:

24/7 Security

Device restrictions
Mobile phones, storage and recording devices are strictly prohibited from entering the secure area. Staff are provided with safe storage for their phones and valuables before they enter the work area. Custom restrictions can be implemented at customer request.

Walk-through metal detectors
To enter and exit The Vault, staff must walk through metal detectors to ensure they are not carrying any storage devices.

CCTV with remote viewing capabilities

Hardened PCs
USB ports and other non-critical IO ports are disabled, while PCs are secured to prevent unauthorized software installations. Network access can be restricted in line with the customer’s requirements.

Daily PC audit
Cloudstaff Ready to Work is an application that is preinstalled on all PCs and is activated before work commences. The application performs a daily PC audit to ensure predefined security measures are in place and the device is safe to use.

Network isolation
Team members’ PCs are on isolated networks and can only be connected to approved network appliances. Only approved hardware can be added to the network.

Outsource with Cloudstaff

Of course, not all customers will need such stringent measures, but even with our base-level data security, Cloudstaff customers can rest assured their data and intellectual property is kept safe and the risk of a breach is minimized.  

Contact our team today to find out more.

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