Should you care about the working conditions of your offshore employees?

> Should you care about the working conditions of your offshore employees?

Should you care about the working conditions of your offshore employees?

Business owners are responsible for ensuring that the working conditions of their employees are safe and conducive to encourage creativity, efficiency, and increase productivity. But what about your outsourced staff —Are you still accountable for ensuring that your offshore team members are working under decent conditions?

The short answer is, yes. Working conditions have a direct effect on your staff members and their work output. Thinking carefully about your space and making certain that suitable standards are met by your business is one of your major responsibilities as an owner.

Outsourcing providers come in all shapes and sizes. When you choose who to partner with, the quality of the facilities that they provide for your staff should be one of the most important factors to consider.

The overall work environment impacts staff engagement, and if your staff are subjected to poor working conditions, they are likely to display low levels of engagement. This can display itself as decreased productivity, delayed projects, high staff turnover rates.

To ensure that you get the most out of your outsourcing experience, here are a few things to consider about the working environment of your outsourced staff.  

Strategic location

The Philippines has become one of the top offshoring destinations in Asia because of its many great attributes, but it does also have some pitfalls, none more so than traffic congestion and relative lack of public transport options. The Philippines has some of the worst traffic conditions in the world, meaning that sometimes even a short trip can take hours.

It is important to consider your staff’s travel time and their means of transport as these will have a major impact on your staff member’s days. When choosing a provider, make sure that you ask about the transport options available in the area and look into how far away your staff live.

At Cloudstaff, it is part of our strategic plan to locate all of our offices near major residential areas and close to transport hubs. This means less hassle for your staff, fewer late starts, and higher staff retention – all of which are good for your business.

Modern workspaces

The physical space where employees work influences their overall experience. Do they get energised? Do they feel excited? As the workplace serves as their second home, investing resources in creating an environment with the necessary tools they need to perform their work and a place where they feel more engaged, happy, productive, and healthy will have its lasting effect on the whole organisation.                                                                                                                              

We make sure that our workspaces are modern and secure with biometric and swipe card access, CCTV and manned security stations. Additionally, we ensure that we have redundant power and connectivity sources for continued operations.

Healthcare and wellness practices

On top of the competitive salaries, employees in the Philippines are very much attracted to the benefit package offerings of companies. Employers usually offer premium medical benefits to ensure a happy and healthy workforce.

At Cloudstaff, we have in-house nurses and doctors situated in every building to provide immediate medical care. We also have partnerships with health maintenance organisations (HMOs) to provide assistance and medical support to our staff.  

Having healthier employees is related to increased productivity. It then enables companies to set out on new business opportunities.

Great culture

Cloudstaff has an inclusive culture evident in all of its buildings. We want our staff to feel like family. We recognise their efforts and make sure they get rewarded. We also encourage our staff to bring their family members along to events and celebrations so they can bond together.

Treating employees like family helps develop loyalty. People are the greatest assets an organisation has and employers have the responsibility of taking good care of them.

At Cloudstaff, we are committed to taking care of both you and your staff. To learn more about the Cloudstaff difference, speak to us today at sales@cloudstaff.com