How to manage your Cloudstaff team with MyStaff

When businesses build teams with Cloudstaff, they don’t just get access to top talent and great office facilities, they also get access to Cloudstaff’s stable of custom-built software applications that make managing and communicating with your Cloudstaffers as simple as the push of a button.

The Cloudstaff app suite provides a range of tools and services, but for customers, the top app is MyStaff – an exclusive, Cloudstaff only application that serves as a comprehensive online staff management tool. Custom built for our customers, MyStaff is integrated with other sets of applications to provide a complete HR solution. The app is free to use and makes it easy for you to monitor your team’s timesheets, daily activities, attendance and even to assign tasks and formulate reports on a weekly or monthly basis.

Top 5 MyStaff features for managing your Cloudstaff team

1. Assign tasks to your team members

Assigning quick tasks or specific projects to each of your team members is easy with MyStaff. You can create two types of tasks using the app—Recurring Tasks or Manual Tasks. Recurring tasks are assigned and accomplished through the Workbench app and can be used multiple times. Manual tasks are entered manually using the Workbench app. It’s a “one and done” process—meaning it can only be used and accomplished once.  

With the Workbench Activities Feed, you can easily monitor which tasks are “In Progress”. This helps increase efficiency and productivity and makes project management less tiresome. Delegating tasks in a centralised way makes it easier for you to come up with a timeline.

2. Keep track of your staff’s activities

MyStaff’s dashboard makes it easier for you to track the overall performance and tasks of your team. This promotes transparency and accountability within your team. In a quick glance, you’ll be able to see who’s working on a particular task or project, or monitor which tasks are pending or completed.

A productivity report table is also included in the app which displays the time duration of your staff’s productivity. You get to see whether your team members are working, attending a meeting, or taking a quick break. Desktop screenshots can also be captured which helps with security compliance and the refining of team tasks.

3. Collaborate with your team

MyStaff helps remove the limitations associated with remote work. Uniting your team is easier with its features that allow you to group your staff into functional teams for better communication and performance reporting. Other than using Skype, Google Hangouts, or Zoom to stay connected with your Cloudstaff team, you can simply send Buzz messages to your team’s mobiles and email through the MyStaff app.

4. Document your company policies & procedures (files and videos)

Having clear, documented company policies and procedures is important for any team, but especially when working remotely. MyStaff is an excellent tool for documenting your company policies—whether they’re in video or text format—and ensures that they are always readily available and accessible to your Cloudstaff team.

Having these policies and procedures promotes consistency and makes your training and onboarding much easier. Your staff will have a clear understanding of what’s expected of them and have a quick reference point to fall back on when they have questions. 

5. Manage staff leave & holidays

Staying on top of upcoming holidays, accrued leave, and holiday requests can be hard enough with your onshore team but with another set of public holidays to consider when offshoring, having access to a platform like MyStaff is invaluable. MyStaff allows you to easily view used and available staff leave, process requests, and see upcoming public holidays.  

If you’d like to know more about MyStaff or any of Cloudstaff’s apps built for outsourcing, please reach out to your Account Manager for a demonstration. 

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