General Outsourcing

By Jomer Valencia The start of a new decade has led to an unexpected turn of events for global businesses, but it’s not all bad.  Many have seized the opportunity to create added value for their customers despite ongoing global turmoil by using the cloud. Understandably, businesses may have many questions and concerns about the […]

By Jomer Valencia Over the last several decades, technology has evolved significantly. It has paved the way for companies and their staff to stay connected anytime and anywhere. Thanks to cloud technology, businesses can now build their offshore team and expand globally. In this blog, we discuss how moving to the cloud can help take

By Jomer Valencia The Philippines has become the go-to location for businesses wishing to grow their companies and workforces. Yet, despite the many benefits of employing remote talent here, misconceptions about Philippines outsourcing still remain. What are the most common misconceptions about outsourcing to the Philippines? If you’ve never outsourced before, then these thoughts may

By Jomer Valencia Over the last two decades, the way businesses operate has changed significantly. From self-hosted websites and on-site servers to cloud-based infrastructure and distributed workforces, business is good at adapting to new ways of working. These changes in the business landscape have allowed the emergence of a new way of working and the

By Jomer Valencia You’ve made the decision to outsource some of your business processes – now what? Before you jump straight into outsourcing, it’s important to consider team integration, your existing team and whether they’re ready to take the next step with you. Ensuring your business’s outsourcing success requires flexibility, agility and a willingness to

By Jomer Valencia You know your business needs resources to achieve your goals but where do you begin? When starting your outsourcing journey, freeing up your time to focus on more business-critical objectives is invaluable. Here’s why many of our clients suggest hiring a back office assistant as your first step. Cost savings “In business,

By Jomer Valencia Want to take your business to the next level and keep it growing sustainably? In this blog, we discuss the top three tips for successful outsourcing and explain why it’s important to invest in people because they’re the most valuable asset to your business. Are you new to outsourcing and find the

By Jomer Valencia In building a successful business, you need to know how to pass on your business knowledge to your staff. With the right training strategies, they can start contributing to your business’s growth immediately. But how do you prepare your offshore team?  Sometimes, it can be difficult to take all the ideas inside

By Jomer Valencia Do you have a dedicated Customer Success Manager?  Deciding to take the plunge and set up an offshore team and start outsourcing is a big step. To ensure your success, it’s important to find an outsourcing provider who understands your business and the unique challenges that your industry faces.  “They don’t get

By Jomer Valencia The modern workplace is constantly evolving. Emerging technology has paved the way for business owners and employees to reshape their work environment. The work from anywhere, anytime approach to work is now commonplace and has contributed to the rise of outsourcing. Cloud-based platforms, improved communication methods, and readily available remote staff has

By Jomer Valencia When others steal your business ideas, it means they are good ones, but keeping your intellectual property security should always remain a priority for your business – especially when outsourcing. Your intellectual property, trade secrets and company processes are the lifeblood of your business. You’ve worked hard to develop them, so when

By Jomer Valencia Every business owner wants to see their company thriving. However, in an increasingly competitive marketplace, getting and staying ahead of the game is not easy. Business outsourcing is a popular way to gain a competitive edge.  Partnering with a reputable outsourcing provider is the smarter and more cost-effective way to achieve your

By Jomer Valencia Can you ensure your data security when outsourcing? What levels of protection should you expect from your outsourcing provider? Cloudstaff examines outsourcing and data security – because keeping your intellectual property safe is a priority. Data security is often a key concern when beginning an outsourcing journey. Especially for roles that require

By Jomer Valencia The internet has created a culture of online businesses being open at all hours. While your team may only work normal operating hours, your customers expect you to be available when and where they are.  But how can you meet customer service expectations without exhausting your resources? If your business centers around

By Jomer Valencia When working with any team, effective communication is the key to success. With the rise of outsourcing and working from home, businesses must  consider how to keep everyone aligned and connected. Ensure your business operations run smoothly both on- and offshore with these five tips for effective communication when outsourcing. Regular check