Resources
10 Reasons Global Companies Are Building Teams in India
By Jagadish Kushalappa A US operations leader asked me last month why his company should still look at building a team in India in 2026, now that cost savings alone don't feel like a...
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What Colombia Labor Reform 2025 Means for Nearshore Legal Support and Legal Services Teams
By Juan Torres For the past few years, the conversation with US law firms exploring Colombia has centered on whether nearshore legal support actually works. That question has largely been answered. Firms across employment...
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How to Avoid the First-Time Mistakes That Sink Colombia Hiring Plans
By Macon Albertson Every year, a US company tries Colombia for the first time, hits a rough quarter, and writes off the whole idea. The story that gets told afterward almost always blames...
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Cloudstaff Expands US Presence with New Charlotte Hub to Support Growing North American Business
New Charlotte hub strengthens Cloudstaff's North American footprint and gives Macon Albertson's growing sales team a home of its own By Rissa Gatdula-Lumontad CHARLOTTE, N.C., July 3, 2026. When Cloudstaff named Macon Albertson General Manager, North America earlier...
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Cloudstaff Becomes Proud Partner of CPA Australia to Support Future-Ready Finance Workforces
Partnership deepens the global staffing company’s commitment to Australian accounting and finance professionals to help them build scalable, AI-enabled teams. By Rissa Gatdula-Lumontad SYDNEY, Australia, 30 June 2026 – Cloudstaff, an Australian founded global...
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What I Tell Accounting Firms About Building Teams in Bogotá
By Jose De Soto The conversation usually starts the same way. A firm owner or managing partner reaches out, and within the first few minutes they tell me they've been trying to fill...
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Beyond the Headcount Problem: Why Debt Collection Companies Should Be Thinking Seriously About Global Staffing
By Jamar Mitchell I spend a lot of time talking with leaders running collections operations across the US. The conversations sound different on the surface: different portfolio types, different creditor relationships, different...
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What It Actually Takes to Build a Remote Customer Service Team for Your OTA
By Roberto Gonzalez After more than 20 years working across cruise operations, loyalty travel programs, and large-scale global contact centers, I have had the chance to build and oversee a lot...
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Construction Workforce Capacity: What Australia’s Construction Industry Is Really Talking About Ahead of Brisbane 2032 Olympic and Paralympic Games
By Monika Simpson When I stepped into the General Manager of Construction and Engineering role at Cloudstaff, I had a clear sense of what the industry was dealing with. What I did...
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The 4 Types of Outsourced Staffing Models Explained: Pros, Cons, and Which One Fits Your Business
By Beth Woods You already know that outsourcing can save money and unlock talent you can't easily find locally. That part isn't up for debate anymore. The real question is how you outsource, because the model you...
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What AI Gets Right, and Wrong, About Building Offshore Teams
By Matthew Rutter I have been watching a pattern emerge in nearly every first conversation I have with a business owner considering offshoring. They come in prepared. They have done their research. They have asked...
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When AI Agents Go Rogue: What Every Business Leader Must Know About Agentic AI Systems and Cyber Security
By Lee Wade When Professor Hannah Fry and her team built an AI agent and let it choose its own name, it chose Cass, short for Cassandra, “the one who always knew the...
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